Rooter Man GTA

Plumbing
ON
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Rooter Man GTA
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92%

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Reviews for Rooter Man GTA

Average customer rating:
9.2 10 (247 reviews)

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NB
NB
5 reviews Toronto, ON
10/10

Building trap removal; No-Corrode pipe replacement.

Called about a basement toilet not draining well; it turned out to be a building trap under by basement floor that was badly compromised by roots (this was very clear from the camera). I took up the baseboards and flooring in the affected room, and a crew came to break through the pad and replace the trap. During that work they discovered (as they had warned me might happen) that the drain pipe from the house out to the driveway was "No-Corrode" ("Orangeburg" pipe), a terrible product used in the 40s and 50s that causes trouble for many homes. This was also replaced, with only a small hole in the driveway (they didn't dig up the entire lawn). The site was left clean and ready for me to re-lay the flooring.

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Company Response

Thank you Neil for choosing Rooter-Man sewer service for your old sewer line replacement requirements. Here at Rooter-Man sewer line repairs and replacements is out number one specialty. We pride ourselves in diagnosing any sewer line problem in the GTA and surrounding areas, we thank you for this review.

BAproperties
BAproperties
1 review Hamilton, ON
10/10

Foundation Waterproofing

Foundation waterproofing repair in Ancaster Ontario. Professional and done with precision and care. Thank You

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Company Response

Thank you for choosing Rooter-Man for your wet basement waterproofing needs. Rooter-Man truly specializes in wet basement waterproofing and we are glad that you had a great experience with us. Thank you for this review !

lholychuk
lholychuk
2 reviews Toronto, ON
10/10

plumbing

Toilet malfunction. Once again Rob was efficient, quick, helpful, professional, and friendly throughout the service call. We initially met Rob the first time we used this company and he spent half a day here doing a variety of plumbing services, and we were very happy with the results!

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Company Response

Thank you for taking the time to review Rooter-Man Plumbing and Drain Services and our plumber Robert. We are happy that Robert was able to help with your plumbing issues. We look forward to servicing your plumbing needs again.
Your friendly staff at Rooter-Man Plumbing and Drain Services

leo
leo
1 review Oakville, ON
10/10

Toilet flange extension

After a horrible experience with my builder, my toilet was completely clogged and not installed correctly. The toilet flange extension was completed and the repair was done in a very professional and timely manner. One of the best experiences I’ve had with a contractor in a long time.

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Company Response

Thank you Leo for choosing Rooter-Man Plumbing & Drain service for your blocked toilet and flange repair service. We truly pride ourselves on punctuality and expertise as we know and understand how busy most people are these days . Thank you for this review and thank you for being such a loyal customer over the past few years!

aperkovic
aperkovic
1 review Mississauga, ON
10/10

Kitchen Floox

While vacationing in Mexico I had a kitchen flood which my neighbour discovered when checking on our home. Rooterman was able to explain the issue clearly to me and even sent me before and after pictures. They told me I could make payment upon my return however with the online payment option it was so easy to pay right away. Their processionalism was A . Thank you Rooterman for allowing me to enjoy the rest of my vacation stress free.

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Company Response

Thank you Anna for choosing Rooter-Man for your plumbing emergency. We pride ourselves on customer service and we thank you for this review.

Rooter-Man Plumbing and Drain Service

Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Not professionals , Not certified

Short Story: The plumber that they sent could not even read the water meter properly. Was not able to pin point the problem, and did not even go around the house to do the basic investigation. They charged us $111 for his service, told us they will give us a Refund, but Never did.
Be aware of this company.

Full story: I called Rooter.Man bc we had this sound of water running behind the wall for a week, without having any leakage. We checked all the toilets and all the taps, all were closed.
After two weeks, we called Root.Man - now we also had a wet basement.
The service guy checked the water meter and suggested that I had to call the City , Water department since he said "the meter does not show any water running. this water is coming from outside of your house, it is from the street." He also gave us a quote to repair the foundation wall. The quote was for $7,800. He did not even bothered to go and check around the building.
So, we called the City of Richmond Hill, and told them as per our plumber, there must be water leakage from the street into our house. The gentleman who came, first investigated all around the house, including the back yard, And guess what? The tap behind the basement wall, was all open. Fully running water. Running water had made a pool behind the wall. Of course he charged us nothing.
I contacted Rooter.Man and explained what happened. I told them that the person they sent, did not do any basic "investigation", was not able to pin point the problem, and even worse, was not able to read the water meter properly. They said they are sorry and they will issue us a refund as soon as their managers are back from vacation.
No refund, no apology yet. Nothing. We just throw away One hundred eleven dollars.

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Company Response

Good day, after doing an extensive review of this appointment we can firmly conclude that our technician did everything correctly. We were called in for a waterproofing estimate. Bottom line. The insinuation that our plumber could not read the water metre is false. The water water meter was capped and rusted and could not be removed. In order to not be liable for breaking the water meter while forcefully removing the cap we advised to call the city. The exterior water hose bib you are mentioning is a completely separate issue and not something we were called in for or asked to quote on. A refund of the diagnostic fee was demanded. A threat of a bad review is in not warranted. Our staff has been nothing but helpful and co operative in helping you understand that the hose bib is a separate issue.

Thank You
Rooter-Man

Private User
Private User
Private User reviews Toronto, ON
10/10

Toilet not draining well

Our toilet wasn’t draining well. Jay was polite and efficient. He snaked the toilet, unblocked it, and tested it thoroughly. Recommended a new one due to its age. The price was okay and we were satisfied with the fix.

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Company Response

Thank you for taking the time out of your busy schedule to post a review for us. Jay is a great pleasure to work with. please give us a call should you have any plumbing problems in the future.

Harvir
Harvir
2 reviews Brampton, ON
10/10

Drain Replacement

We had a major drain repair that required excavation in certain areas of my home, as well as parts of the exterior. As someone who has gone through renovations in the past, I must say that the crew at Rooter-Man were AMAZING! The crew was focused and worked-hard to finish in a timely-manner. Each day, they cleaned up the work area and left their tools etc. in a tidy manner.

They played no music, put their phones away, and zoned out in the job! At the end, they left my property spotless. I cannot give enough praise to rooter-man. I am so beyond satisfied with their workmanship. I felt safe leaving my home with the crew inside doing their work. My wife is equally as satisfied - absolutely no complaints!

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Company Response

Thank you Harvir for choosing Rooter-Man Sewer service for your old clay sewer replacement requirements. This is truly one of our specialties and you made the right choice in choosing Rooter-Man for this project. Our crews are highly trained to deliver a quality product in a timely manner and at the same time respect you and your property. Cleanliness, punctuality and quality workmanship is what is expected when choosing Rooter-Man for sewer and drain upgrades. Thank you for this review!

Maria
Maria
1 review Toronto, ON
10/10

$

Impressed with how the work was done. The workers where informative kept me up-to-date on the process all areas worked on were left clean during and after the job was done as seen in the pictures Very professional I definitely recommend rooterman for any Plumbing or escalation job.

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Company Response

Thank you Maria for choosing Rooter-Man Sewer service for your collapsed and broken storm sewer needs. Keeping our customers up to date and informed during emergencies is a standard practice here at Rooter-Man . We pride ourselves on keeping the job sites tidy during and especially after all excavations. Thank you for this review!

Will in Toronto
Will in Toronto
1 review Toronto, ON
6/10

Damaged shower handle but fixed the next day

Installed a shower cartridge but damaged the cover and handle upon reinstallation. Returned to fix it at no cost the day after issue was raised. Still not impressed with the damage and cost for the work.

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Company Response

Will thank you for your feedback. There seems to be a gap in communication as our plumber was asked by your tenant to re install the original trim. Customer satisfaction and quality of workmanship is our primary concern and we would suggest to call the office directly to discuss this issue further. Thank you for using our services.
Your friendly staff at Rooter-Man Plumbing and Drain Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rooter Man GTA

ROOTER-MAN Plumbing And Drain Service is a group of professionals with over 40 years of experience in the industry. Our mission is to provide high quality professional advice and solutions to home-owners. We pride ourselves in providing to our customers the highest standards in customer care throughout the process. We will provide exceptional "beyond the call of duty" services to all our customers. We are committed to providing the highest level of professionalism, service, response and quality workmanship. We take pride in our ability to diagnose, give options and complete the job with 100 percent customer satisfaction every time. If you require emergency plumbing services in the Toronto and GTA regions, there are 24 hour emergency plumbers in Mississauga, Vaughan, Oakville, Etobicoke and Burlington locations on stand-by ready to service you. From Plumbing and Drain issues to Wet Basement Waterproofing, Rooter-Man can handle and specializes in these services and more!

CATEGORIES
Plumbing
PRODUCTS
Enzymes for drain cleaning maintenance, Advantage Plan Memberships
SERVICES
Full Service Plumbing, Drain Cleaning / Clearing, Drain Repair, Sewer Back-Ups, Sewer Line Replacement, Sewer Line Repair,Flooded Basements, Waterline Replacement, Trenchless Sewer Line/Waterline replacement, TV Camera Inspections, Backflow Preventers, Sump Pumps, Leak Detection, Pipe Thawing, Clogged Toilets, Wet Basement Waterproofing, Weeping Tiles, Weeping Tile Replacement, Interior Waterproofing and High Pressure Hot Water Jetting
BRANDS
We stock all major sink, faucet and toilet brands. We proudly stock our trucks with Rigid tools
SPECIALITIES
We specialize in Plumbing, Drain and Sewer services and also in Watermain repair and replacements and also in Wet Basement Waterproofing.
WEBSITE
http://lp1.rootermangta.ca/rooterman/
YEAR ESTABLISHED
1970
NUMBER OF EMPLOYEES
20
RETURN POLICY
Visa, MasterCard, Debit, and Cash.
PAYMENT METHOD
Visa, MasterCard,Debit and Cash
LICENSES
Trade Number: D25183 Master Plumber License No: T95-4926928 - T94-4926927
MEMBERSHIPS
YES
LIABILITY INSURANCE
Yes
DIPLOMAS
TORONTO DRAIN Contractor's License No: T87-4540654 OAKVILLE Contractor's Licence No. 16-110717
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too big or too small for Rooter-Man Plumbers.
PROJECT RATE
Rooter-Man provides Price Quotes up-front BEFORE the work begins. We only begin when the customer ag
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All of our work comes with a written guarantee. Manufacuturers warranty on purchased parts / items.
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