Rooter-Man GTA

Formerly Rooter-Man
Drain Services
Write a Review
Write a Review
Website
HomeStars  >  Drain Services in Vaughan  >  Rooter-Man GTA
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rooter-Man GTA

Average customer rating:
9.2 10 (209 reviews)

Sort by

Jordan in Toronto
Jordan in Toronto
1 review Toronto, ON
10/10

Clogged Sewer Main

We had our basement drain back up. I called at 12:00pm and spoke with Lisa who was able to shuffle schedules and get us an opening between 3:00 and 5:00pm the same day. The Plumber Robert arrived just after 3:00 and was very professional and friendly with my wife, he took the time to explain what he was doing and where the problems were. Instead of letting my wife put me on the phone with Robert, he went over everything with her and made sure that she understood what was happening so she could explain it to me herself.

Both my wife and I were very impressed with Robert's thoroughness and the fact he took the time to educate instead of rushing to get the job done. Being new to Toronto, I now wont have to hesitate when trying to find a plumber in the future because Robert and Rooter-Man will always be my first call.

Was this review helpful?
Company Response

Hi Jordan, thank you so much for taking the time to write a review for our company, it was a pleasure doing business with you and your wife. Please do give us a call if you need any help in the future for your plumbing or drain problems, we will be glad to help! ☺

gosiab13
gosiab13
1 review Brampton, ON
10/10

Block Kitchen Pipe

Extremely professional, very knowledgeable, willing to do what is necessary to complete the job to your satisfaction. Thank you very much for all your help in cleaning this mess.
Margaret B.

Was this review helpful?
Company Response

Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Please give us a call anytime you need us!

Endrit C.
Endrit C.
1 review Toronto, ON
10/10

Install new toilet

I had the urgency of replacing a toilet for my rental unit. Alex was professional and guided me on purchasing the new toilet. He installed it with no issues. He was polite and I could tell he was an expert at completing the job. Area of work was kept clean at all times. Superb job! And if I ever have any plumbing need I will most definitely call the company. Thank you.

Was this review helpful?
Company Response

Endrit, we greatly appreciate your fantastic review about Alex. We definitely look forward to working with you in the future.

Deborah
Deborah
1 review Vaughan, ON
10/10

Kitchen sink blocked

Had a block in the kitchen sink. They fixed it quick and even cleaned under the sink. I will not use anyone else again.

Was this review helpful?
Company Response

Deborah, thank you for the great review! We're so happy you are pleased with our quality of service. our plumbers are fsntastic! I hope we see you again soon.

JohnMississauga
JohnMississauga
2 reviews Mississauga, ON
10/10

Kitchen drain

Alex did a great job! He even gave us advice to prevent further problems. He also tightened the drain basket.

Was this review helpful?
Company Response

Thank you John for choosing Rooter-Man for your blocked kitchen sink and sewer cleaning needs. Alex is one of our many top Drain specialists and we are glad you had a positive experience with our company and honest methods. thank you for this review!

kaimo
kaimo
1 review Newmarket, ON
8/10

Pipe fix

Identified the issue, advise what needed to be done, And completed work quickly. I was a little surprised how much it cost.

Was this review helpful?
Company Response

Thank you kindly for your review of Rooter-Man Plumbing and Drain Service. We are happy you were satisfied with the plumbing work performed. Our pricing is industry standard and comparable to similar companies of equal quality and standards. Our master plumbers are fully licensed and exceed expectations when it comes to diagnosing, advising, and repair of any plumbing issues. We look forward to servicing your plumbing needs again.

Ron in London
Ron in London
1 review Toronto, ON
10/10

SUMP PUMP REPLACEMENT

I called Rooter. man because of my sump pump malfunctioning. Robert was very prompt in arriving to diagnose my issue. We agreed that a replacement pump was in order. He gave me an estimate and completed the job in a very professional manner. As a former technician myself I recognise quality workmanship when I see it. Robert went above and beyond my expectations. Through no fault of his, I had an issue that was a result of the original installation of the sump system installed years ago by another company. He was back the very next day and resolved my problem without question. I am very impressed with this kind of customer care which is so hard to find currently. Thank you very much Robert and Rooter.man.

Was this review helpful?
Company Response

Ron, it was a pleasure doing business with you as well. I will be sure to pass along your comments to Robert, we are lucky to have Rob on our team. Please give us a call should you require any assistance in the future. Thanks again and I hope you have a fantastic day!

*** from Brampton
*** from Brampton
2 reviews Brampton, ON
10/10

Fixed Leak

Alex was phenomenal! Initally, we thought the leak in our house was from the washroom. Through his diagnosis, it turned out the ice-maker in our fridge was the cause! Alex's friendly nature and professionalism was greatly appreciated.

Was this review helpful?
Company Response

Thank you so much for the glowing review about Alex, he is truly a good plumber with a great future with Rooter-Man Plumbers. If there is anything else we can do for you, please don't hesitate to give us a call! Have a great day!

NotHandy in Oakville
NotHandy in Oakville
2 reviews Oakville, ON
10/10

Sump Pump malfunction

I called on a Sunday night at 8ish pm/et, and expressed my desperate concerns for the fact that the sump-pump had been working for 4-days non-stop and had stopped suddenly. I really thought my basement was going to be flooded. They were amazing. In Half hr (or less), one of their technicians called and heard my voice. He was in King-city finishing another job, and reassured me he will be there as soon as possible. He came, and apparently there wasn’t a major problem - he educated us thoroughly - fabulous man, and an honest man. His name is Bob.

Was this review helpful?
Company Response

Thank you for choosing Rooter-Man Plumbing Services and drain service for your sump pump and sump emergency requirements. Our Rooter-Man staff have a vast knowledge in choosing what type of sump system or maintainable that is required for your home. Thank you for this kind review!

Best,

Rooter-Man Staff.

Judi
Judi
2 reviews Burlington, ON
10/10

Plumbing

I had two sinks and one toilet to be fixed. Alex was very good. Walked me through the process and quoted price before proceeding. He then showed me everything that he fixed before invoicing me through his iPad which was great. Would recommend him and the company

Was this review helpful?
Company Response

Judi, It was a pleasure to service your sink and toilet issues. We are pleased to hear that Alex walked you through the full process. Making sure our customers understand the work that has been performed is important to us. We are also ecstatic to hear that you found our invoicing process to be easy and seamless. Thank you for taking the time to write this positive review about Rooter-Man plumbing and Drain Service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rooter-Man GTA

ROOTER-MAN Plumbing And Drain Service is a group of professionals with over 40 years of experience in the industry. Our mission is to provide high quality professional advice and solutions to home-owners. We pride ourselves in providing to our customers the highest standards in customer care throughout the process. We will provide exceptional "beyond the call of duty" services to all our customers. We are committed to providing the highest level of professionalism, service, response and quality workmanship. We take pride in our ability to diagnose, give options and complete the job with 100 percent customer satisfaction every time. If you require emergency plumbing services in the Toronto and GTA regions, there are 24 hour emergency plumbers in Mississauga, Vaughan, Oakville, Etobicoke and Burlington locations on stand-by ready to service you. From Plumbing and Drain issues to Wet Basement Waterproofing, Rooter-Man can handle and specializes in these services and more!

CATEGORIES
Drain Services, Plumbing, and Waterproofing
PRODUCTS
Enzymes for drain cleaning maintenance, Advantage Plan Memberships
SERVICES
Full Service Plumbing, Drain Cleaning / Clearing, Drain Repair, Sewer Back-Ups, Sewer Line Replacement, Sewer Line Repair,Flooded Basements, Waterline Replacement, Trenchless Sewer Line/Waterline replacement, TV Camera Inspections, Backflow Preventers, Sump Pumps, Leak Detection, Pipe Thawing, Clogged Toilets, Wet Basement Waterproofing, Weeping Tiles, Weeping Tile Replacement, Interior Waterproofing and High Pressure Hot Water Jetting
BRANDS
We stock all major sink, faucet and toilet brands. We proudly stock our trucks with Rigid tools
SPECIALITIES
We specialize in Plumbing, Drain and Sewer services and also in Watermain repair and replacements and also in Wet Basement Waterproofing.
WEBSITE
http://www.rooterman.com/toronto
YEAR ESTABLISHED
1970
NUMBER OF EMPLOYEES
20
RETURN POLICY
Visa, MasterCard, Debit, and Cash.
PAYMENT METHOD
Visa, MasterCard,Debit and Cash
LICENSES
Trade Number: D25183
MEMBERSHIPS
YES
LIABILITY INSURANCE
Yes
DIPLOMAS
TORONTO Contractor's License No: T87-4540654 OAKVILLE Contractor's Licence No. 16-110717
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too big or too small for Rooter-Man Plumbers.
PROJECT RATE
Rooter-Man provides Price Quotes up-front BEFORE the work begins. We only begin when the customer ag
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All of our work comes with a written guarantee. Manufacuturers warranty on purchased parts / items.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.