I recently purchased a home that contained a fridge and stove older than I am and knew they had to be replaced. After some browsing, we decided to go with Home Depot, as they offered free home delivery, which was a must as someone who didn't have a car. The fridge arrived within a week, as expected, and the gentlemen who delivered it were friendly and professional.
I had some trouble with my stove however. This was recently after the flooding in Highriver and my stove didn't show up for three weeks. I finally had to call in and ask why it wasn't delivered and received a little run-around from the people I talked to before I finally managed to find someone in Appliances who actually cared enough to look into and who realized my stove had been collecting dust in the warehouse. It was delivered two days later and once again, the men delivering it were very professional and helpful. Overall, it was a good experience, but depending on who answers the phone when you call (if they answer at all that is), the level of service you receive can dramatically vary.