I found this company by accident while researching Clopay Garage Doors from one of the big box home improvement stores. I liked their doors and options but not the stock ones carried by big box which are plain jane.
John their sales manager phoned me back minutes after I called. He came and saw the job within 2 hours, discussed a wide range of options and came back on time the following day with a written quote and pricing of everything we discussed.
My wife wanted wide panels, almond coloured finish, and plain full length windows and I wanted insulated for strength. John quoted all of this with no problem. It is special order but what he quoted was considerably better than the big box installed price for the exact same thing.
At no time did John use high pressure or try to upsell to his most profitable doors instead of the ones we wanted. But he did make recommendations and gave good reasons for every one of them.
He said the order would be ready in about 4 weeks, phoned me the week before it arrived to confirm a installation date and called me the Friday before again to remind me. He also said he would arrive between 9 and 10 am and that is what they did.
They took the old doors and frames away and did not leave a mess at the jobsite.
All in all we got exactly what we wanted and got them installed for less than the DIY price from the big box. And as we have low clearance a DIY would not be easy and would not have the quality of their installation.
Service followup - A month after John finished he dropped around at his own inititave to check everything was OK. He noticed a slight noise on one door that was not normal - knew exactly what it was - and came back the following week with his tools and fixed it no charge. Also he thanked me for two local customers who had noticed his sign and talked to me while walking their dogs. They both bought double installations and are completly satisfied as well.