I used DS Plumbing for two separate jobs. As it was an urgent situation, I did not have a chance to shop around. I have to say their service was good. However, I subsequently discovered that their prices wer way above the industry nom (not to metion their mandatory dispatch fee). I have since discovered that there are many other companies that can offer the same level of service, but for half the price (and no dispach fee).
- Approximate cost of services:
- $700.00
- Company Response
Hi James,
Although we have tried, we have not been able to associate you to any of our customers for this time frame. We do have a dispatch fee that helps to cover time of having a professional plumber come out to inspect, diagnose or advise on a plumbing problem at someones home. As you will be aware all of our pricing is given to you prior to us performing any work, we do this as we are not trying to hide anything about our pricing or how we work. Unfortunately we cannot govern what other companies will say their work could have been; we only know the costs involved with running a professional level of business with qualified and competent employees/technicians.
You may not have been shopping around but our reputation or credibility would have had some impact the choice you made.
If you would like to contact our office we may be able to rectify any issues associated with the plumbing.
Thank you for taking the time to write this review as all feedback is important to us in maintaining our award winning level of customer service.
Dave Smythe
Owner DS Plumbing