Air Central was excellent throughout the entire process. Shannen was very accommodating, and a pleasure to deal with. After answering a few questions, she sent me a couple of very competitive quotes for the complete removal of the old furnace and the installation of the new furnace. She set up the the appointments for Tim, the installer, and answered any questions I had through numerous emails and telephone calls in a timely manner. Tim showed up promptly, for both the original assessment, and then later, for the install. He was later joined by Wyatt and they completed the job in a friendly, courteous, and professional manner. Throughout the installation Tim patiently explained the process to me and answered the numerous questions I asked him. I was very happy with the completed job, and would recommend Air Central to anyone.