Shannen the customer service manager was fantastic to deal with, start to finish. They offered a hassle free quote process, only needing to send them a few details and photos about our existing furnace and the AC installation area. They offered all information upfront about permits and installation relative to codes when asked.
Their installation team showed up on time, were very professional and courteous. They took time to lay down carpet and ensure they were clean. They explained the entire system and were upfront about all the costs.
This company was a pleasure to deal with, and I am glad I selected them (they made it an easy choice from the start).