Reborn developed our basement and renovated an upstairs bathroom. We got the basement and bathroom of our dreams, we would use Reborn again and recommend them to family and friends. However our main problem was the delay in finding out that we were 85% OVER budget. The work had already started and we didn't even have our cost list for our selections and cost of some of our changes. During the process we had made changes and we never new the cost of those changes until the work had been done and we were presented with a very large invoice. Vito, our site supervisor, went above and beyond to get our project done to our satisfaction. He was absolutely amazing. We met with the designer Danielle to make our picks and go over the design. She promised to get the design to us in 2 week, it took 6 weeks. I tried to call Danielle several time during our renovation when there was a problem and she NEVER answered her phone. The only way she communicated was through email which was frustrating because so much can get lost in an email.
- Approximate cost of services:
- $230,000.00
- Company Response
Thanks for your review! We’re happy to hear you’re enjoying your basement development. Your basement is one of the nicest renovations we have ever done to date, we’re super proud of how it turned out. There were significant upgrades done from the initial approved proposal which resulted in additional change orders such as the shiplap ceiling, wine wall with custom glass, live edge eating bar, etc. We are crossing our fingers for those basement pictures 😊