Marco and his team were ready to start within a couple weeks after the initial consult. Marco and his team were very friendly and easy to talk to.
We wanted the shower accent tiles layouted in a non traditional way, and the job was executed without any hesitations. We purchased a modern rainfall showerhead, which needed the ceiling light to be moved. The placement of the light and rainfall showerhead was altered right away. We decided to add granite to the shower seat and threshold during the reno which added a slight delay. This addition was installed by Martin with ease and certainty. The shower glass doors were exactly what we wanted and finished the shower beautifully.
We are happy with the overall result. Our vision of our maste suite bathroom oasis was obtained.
Thank you Marco!
Very dependable. I have used them a few times and will always call them first. Friendly, reliable and their work is always top quality. Thanks Mat for a great job.
Your very welcome
Glad we could help
I went through a kitchen reno and called Marco plumbing on 3 separate occasions as part of the same reno and although they did a decent job, the overall price to do the work was too high as they didn’t take into consideration they were working on the same project. The first time they came to cut and cap existing pipes, the second time they did the installation of the kitchen faucet and under sink plumbing. Each time they came they charged their flat rate which I thought they could have shown some goodwill on since I was a repeat customer and they were coming back on the same project. They should have quoted a project cost for this work. When they came the second time, they charged over $100 for materials, yet used no copper piping, it was all PVC and the shut off valves used have plastic knobs, not even the better metal knobs. There seems to be a bit of gouging on the cost of materials.
The 3rd time they came it was because of some leaking that wasn’t due to their installation, they applied some caulking around the faucet which took all of 10 minutes and it cost almost $200. I understand that they have to be paid for their time, but they again demonstrated no consideration for the fact they already worked on my kitchen.
I’ve used Marco plumbing a few times in the past, but I think the cost of their materials is too high and they show no goodwill for repeat customers.
Thank you so much for your feedback on your experience with Marco Plumbing. We do charge on a per hour basis for the type of service you described above which should have been relayed to you when you placed your call. If you would like to call the office I could look into your work orders to ensure you were charged properly. Thank you
A weekend call because we needed work done for a sink install Monday. Despite his very long day, when he finished early, he still offered to help us for the rest of the hour (the minimum charge time), fixing a laundry pipe and advising us about finicky low-flush toilets. Helpful and honorable.
Sunday, Mothers Day, flush the toilet and interesting floaties bubble up on the basement floor.
Called Marco Plumbing Emergency Number and Brad answered tand said he could be at my house in about an hour.
Which he was ... 75 feet of snaking and boom ... things all better ... nice guy ... professional and you have to like someone who - same as me - has 3 cats
I was very pleased with the service and price. Also when you have a plumbing issue you usually need service now. Brad was excellent and very personable and explained what was wrong and how he fixed it. I would absolutely use them again and I have already passed the work to 3 friends who wanted to have a reliable plumber.
Thank you for your review
We appreciate that and letting your friends know.
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Tap to hot water heater was leaking & flooding basement. They were the first to come up on internet & the only one who could come that day. Service was fast, efficient & expensive compared to other quotes I received, but as noted they were the only ones ready to come same day. If it is an emergency situation use Marco. If you have time shop around for a better price. Could consider offering a Seniors discount. Was asked to mention the name Mat who was friendly & knowledgeable.
Sorry to hear that but we do offer a seniors discount. As far as our pricing we are fair and competitive with the type of work we do, we do it right and take care of our customer and there home with great pride. our workmanship is of quality along with the parts we use.
Thank you for choosing us to serve you, I hope you will use us in the future.
Marco Plumbing is a well-respected, full-service plumbing company servicing both residential and commercial clients in the Whitby, Scarborough, Durham and Toronto Area. A highly service-oriented company, Marco Plumbing’s team of fully licensed, professional plumbers draws on shared experience, expertise, and commitment to quality to deliver worry-free plumbing services to homeowners, commercial businesses, and property managers.
Mark Fermo, owner and founder of Marco Plumbing, leads the award-winning and reputable company with a focus on providing unmatched customer service. With over 20 years of professional plumbing experience, Mark is backed by a team of experienced, reliable, fully licensed and insured, professional plumbers who proudly wear the Marco Plumbing uniform.
As Durham’s most affordable plumbing company, Marco Plumbing has raised the bar for plumber and drain services in Whitby, Richmond Hill, Thornhill, Markham, Scarborough, Pickering, Ajax, Oshawa and Toronto and the surrounding areas for over 10 years.