The service repair man and his assistant were professional and thorough my biggest complaint/ issue was the cost to complete the work in my opinion to be charged an additional 45 dollars per leak over and above the labour charge per hour is outrageous considering the parts involved in the repair would be less than 5 dollars each. From my perspective this is essentially double billing the customer. The office staff/ receptionist was friendly/ helpful but should has been able to compensate/ discount the work being completed, particularly when I spent over 700 dollars last year and an additional 900 this year. Otherwise my rating would be much higher
- Approximate cost of services:
- $950.00
- Company Response
Hi Stephen, I am sorry that you felt that way. We try to make every customer happy / satisfied after each service is done. Can you please call us and we will do our best to make your experience pleasant. Thank you for your review.