Amazing team! I called mold.ca after reading all of their fantastic reviews online, and they definitely met all my expectations! After describing the problem to Indira, she was able to schedule Gregg to come in the very next day for an in-person assessment of my unit. Gregg confirmed that there was mold growing on the window sill and the flooring around it. He provided me with an in-depth report outlining the problem and a detailed plan to remediate the mold. His team was punctual, incredibly professional, and just all around fantastic. They built a huge containment around the window to ensure any mold spores would stay within the work zone and ran a HEPA filter the entire time. I expressed concern that some mold spores could potentially escape and spread throughout my unit, and the team immediately put up plastic sheets around my furniture and living room. They explained that the HEPA filter would prevent any spores from escaping, but put up the protective sheeting anyway to reassure me. They also laid down floor protection before they began to avoid making a mess as they moved in and out of the unit. They worked very efficiently and cleaned up after themselves when they were done. I was extremely happy with the results and definitely felt that the entire team went above and beyond for this project. I would highly recommend mold.ca to anyone in need of mold remediation. Thank you for your amazing service!
- Company Response
Thank you for taking the time to write this review. The team thanks you for your very positive feedback. It was great working with you on this project. The Mold.ca Team.