purchase & installation of hardwood
We were so glad to have found Todd's business: Masterpiece Hardwood! He was recommended to us and now we know why!Todd was very knowledgeable about the various hardwood products, and helped us choose one, of which we are estatic about!Todd showed integrity in his quote for the cost of materials and labour. He was also honest and realistic when he informed us about the amount of dust that would be created from the tile removal.He did his best to clean it up! Todd installed the hardwood on our main level,except the laundry room, so approximately 1400 sq. feet, plus the stairs to the basement.Even though Todd didn't quite finish in his estimated time, he was professional by informing us as to why, and returned in a timely manner to complete the job.He made sure that everything was completed to his and our satisfaction.Besides such a good work ethic, Todd demonstrates a friendly, pleasant personality to complement it!Thank-you so muchTodd! We love our floor, and the wonderful job you did!
Colleen & Dwain
- Approximate cost of services:
- $19,000.00
- Company Response
Thanks Colleen and Dwain for your indepth review on the work we did. I'm so glad to hear you love your floor, we love it too so we put some pictures up on here and on our website. Sorry about the delay, the extra nosing I needed for the complex staircase took a bit to get here, thanks so much for your patience with that.
I do apologise for the extra dust with the tile ripout. Moving forward, we are having a removal company come in for work like that as they have the industrial vacuums and tools to keep it cleaner.
Thanks for the great review despite a couple of setbacks and it was a sincere pleasure working with you. Enjoy your new floors!
Todd