Mac Leans Custom Kitchens

Kitchen Planning & Renovation
ON L1C3K3
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Reviews for Mac Leans Custom Kitchens

Average customer rating:
10 10 (132 reviews)

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jessfergie7
jessfergie7
1 review Bowmanville, ON
10/10

Kitchen renovation

I could not be happier with MacLean's Custom Kitchens! From the minute I walked into their showroom until the job was complete I was shown nothing less than patience and excellent customer service.
Terry and his team are friendly, hard-working and dedicated to what they do. Barb went above and beyond to answer all of my questions and meet with me during times that suited me. I was never made to feel rushed or pressured to make a decision. This kitchen renovation was a huge deal to my husband and I and we couldn't be happier with the quality of product and level of service we recieved.
Thank you Terry and Barb and all the hard workers at MacLeans!

Approximate cost of services:
$10,000.00
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Company Response

Glad you came to us! So glad to help you through this process! Thanks for the review!
Mac Leans Custom Kitchens

Stu
Stu
1 review Oshawa, ON
10/10

Bathroom renovation

MacLeans renovated two bathrooms for us, one was fairly standard replacement of cabinets and fixtures while the other was out en-suite. Materials and workmanship were first class and all issues raised were dealt with promptly.
With the exception of two minor upgrades that we asked for after signing the project came in on budget and with no surprises. The length of the project was in line with their projections and we intend to use them again for our kitchen renovation.
We couldn't be more pleased with MacLeans Custom Kitchens.

Approximate cost of services:
$58,000.00
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Company Response

Thanks for taking the time to review your experience with us! Looking forward to your kitchen renovation!!
Mac Leans Custom Kitchens

Jennifer
Jennifer
1 review Whitby, ON
10/10

Kitchen/main floor renovation

Macleans undertook a very big job for us including the removal of 2 load bearing walls as well as a total Reno of the kitchen. We found Terry, Dave, and Trevor to be professional and courteous. From beginning to end, they were always willing to walk us through the process and answer any questions we had. We are thrilled with our new kitchen and living space and look forward to working with them again in the future.

Approximate cost of services:
$100,000.00
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Company Response

Thank you Jennifer, for the review. We really enjoyed to see your excitement as the job progressed...
Mac Leans Custom Kitchens

kathy.duguay
kathy.duguay
1 review Fredericton, NB
10/10

Kitchen renovation

Completely exceeded my expectations from start to finish! Fantastic communication and everything happened as scheduled and smoothly. Barb and was on top of every detail. Everything is perfect and I am so happy with my new kitchen!

Approximate cost of services:
$60,000.00
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Company Response

Thank you Kathy for taking the time to submit a review. We are very happy with the results as well, Looks fantastic!!
Mac Leans Custom Kitchens

John & Sheri in
John & Sheri in
2 reviews Bowmanville, ON
10/10

Kitchen and Main Floor Renovation

My husband and I wanted to renovate our kitchen and install new flooring through out the main floor. We had researched reviews and been to several kitchen renovators. When we visited MacLeans we met with Barb. We liked her immediately, she was friendly, helpful and very patient. It took us several trips to the store to make decisions and pick the products that we wanted to install. Barb was very patient and never pushy, she let us take our time until we were completely satisfied with our chooses. Once we finalized our products Barb kept us updated with the installation schedule. Terry, Dave and Trevor installed the kitchen. They were friendly and made sure we were satisfied with the installation. They checked in if they needed us to make a decision and they kept us updated during the process. They were helpful and answered all our questions. We are so happy we chose to use MacLeans for our renovations, our kitchen looks fabulous.

Approximate cost of services:
$65,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for the detailed review!!
We are glad you chose us for your renovations, and glad to have been a part of the transformation of your beautiful new living space!!
Mac Leans Custom Kitchens

B &.
B &.
1 review Oshawa, ON
10/10

Kitchen & Bathroom Renovation

A new kitchen and bathroom were long overdue for our 50's bungalow. So when my wife and I were in need of a trustworthy, reliable and honest contractor, Macleans did not disappoint! They gave us a wonderful new space that we'll be enjoying for years to come. Macleans is thee one-stop shop with amazing contacts in each field of work (flooring, electrical, demolition). Their vast experience was evident in their work and design. Everyone who came through our house was very professional, courteous and kind. We remained as close as one could to the budget and the end results were terrific. We highly recommened Macleans for your renovation needs. Thank-you!

Approximate cost of services:
$75,000.00
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Company Response

You are very welcome and we are very happy with the end result. Thank you for the review and enjoy your "new " home!!
Mac Leans Custom Kitchens

Leigh
Leigh
4 reviews Ajax, ON
10/10

Kitchen & Powder Room Renovation

After reviewing homestars we selected 3 companies that were top rated to have them come by and provide us with quotes. After receiving the quotes and reading through all the positive reviews of MacLeans we selected them to do our Kitchen and Powder room renovation. From our initial meeting with Barb and Terry we felt very comfortable with our selection. The quote they provided was very detailed and they answered all questions we had regarding it. To begin, we went to MacLeans showroom to meet with Barb to select our finishes (cabinet design, colour, knobs, countertop, tiles) - our quote provided us with options in certain levels - if we wanted something different we were able to select it and the price would be adjusted - our quote provided us with a quartz countertop in a level 3, however we really like the look of a quartz countertop in their level 1 so we ended up saving almost $500. This was one of the first major advantages in selecting MacLeans as we did need to go anywhere to get anything else!! We had met initially in October to pick our items and told Barb that we had a child due at the end of March - Barb said they would do their best to have the construction start in early February. To her word, they began on a Friday in late January. Our job was not a large one as Terry and Barb said, just ripping out an old 12x12 kitchen, powder room and putting it all back together, however the speed at which it all took place had us in aw. This leads the next reason why this company is outstanding - they had all the contractors they work with set up and ready to go - we did not have to get different guys in to do different jobs. MacLeans had the demo guys in Friday afternoon, the flooring guys in Saturday, Monday and Tuesday morning, Terry, his brother and son arrived Tuesday afternoon to start putting the kitchen back together, the electrition arrived Tuesday afternoon to install the potlights. By Thursday Terry and his team had finished up and on Friday the countertop guys came to measure. The process for countertop took 2 weeks and then Terry and his team came back to hook up the sinks and dishwasher. Every single one of the contracts that came to our house was kind, courteous and professional. Terry, his brother and son were top notch professionals at what they did, answered any and all questions we had, as well as provided some great ideas. Barb was very easy to work with, returned all emails promptly and offered great suggestions for things we needed or didn't think of.

We have already recommended the MacLeans team to friends and family and will continue to do so and will use them again without hesitation.

Approximate cost of services:
$24,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to post such a detailed review. We were pleased that we where able to finish the renovation before your little bundle of joy arrived. Your recommendations to friends and family is much appreciated, and always a compliment to our services!!
Mac Leans Custom Kitchens

Kathy
Kathy
1 review Oshawa, ON
10/10

Full kitchen renovation, laundry room just off the kitchen on main floor and full bar area in basement renovation.

From the beginning to the very last day of installation, staff at MacLeans Custom Kitchens were courteous, respectful, attentive, trustworthy, professional, pleasant and quite simple excellent to deal with. They were very helpful in the decision process and spent many hours patiently putting together a design that suited our exactly what we were looking for. We truly appreciated their meticulously attention to detail, and many added features, which were included in the cost.

We highly recommend MacLeans Custom Kitchens for their craftsmanship and workmanship! The cabinets, hardware and counter-tops are of exceptional quality beautifully installed. Barb, Terry, Dave and Trevor please know how much we appreciate (and now enjoy every day) your work! Thanks so much.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for your detailed review. We really enjoyed designing and installing this very large kitchen. I must say it did turn out fantastic!!
It is wonderful to be appreciated for the work that we truly take pride in!!
Mac Leans Custom Kitchens

tb
tb
3 reviews Newcastle, ON
10/10

Kitchen Renovation

On time, on price, the most professional, personable group to work with ever. Can't find a single flaw in the workmanship and so happy to have chosen them over the competition. Am happy to have anyone come and look for themselves....just contact MacLeans and ask for my telephone or email.

Approximate cost of services:
$28,000.00
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Company Response

Wow!! Thank you very much taking the time to submit a review!!
You were a pleasure to work for!!!
Mac Leans Custom Kitchens

Lori T.
Lori T.
1 review Bowmanville, ON
10/10

Kitchen renovation

Our old original kitchen was dated and was a very poor design. Terry created a new plan for us that was not only beautiful but very functional. The cabinets and drawer combinations keep everything organized and the location of appliances make working in the kitchen a pleasure. The quality of the cabinets is excellent and my husband is a little bit of a perfectionist so when he is happy with the quality....you know it's good. We did the install and MacLeans Custom Kitchens designed the kitchen and supplied the cabinets. I must say the entire project was a fantastic experience from beginning to end. I love my new kitchen!!! This company is professional from start to finish.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for taking the time with such a detailed review!!
So glad to have been a part of the design stage and provide you with quality cabinetry for your installation.it was a pleasure working with you!!
Mac Leans Custom Kitchens

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mac Leans Custom Kitchens

MacLeans Custom Kitchens is family owned and operated.

All of Macleans Custom Kitchens reviews are authentic, unedited, and written directly by our customer.

We design quality Kitchens and handle complete renovations from floor to ceiling.

In the early 1990's, brothers Terry and Dave MacLean, second generation cabinet builders, opened their showroom/workshop in Pickering, making the move to Bowmanville in 2004.

Macleans Custom Kitchens offers one stop shopping with 6 different kitchen displays in our showroom and a huge selection of colours and door styles for your kitchen or vanity. We have a large selection of ceramic tile, granite, quartz and laminate samples.

As part of our free estimate service, from measurements taken at your home, we offer computer assisted designs. We can produce a floor plan and 3D images that can be viewed in our showroom. Written estimates are free to take home.

Whether we custom build, or order your cabinets from one of carefully selected, Canadian suppliers, we guarantee only the finest quality products and workmanship and generous warranties. Rip-out, disposal and installation and all necessary, plumbing, electrical and appliance hook-ups are all included in our pricing - there are no surprises.

Each project is done by or closely overseen by the owners personally. From start to finish, your renovation is our top priority, and we will work within your busy schedule to complete the job in a timely fashion.

Our business has been built on word-of-mouth referrals and repeat customers, based on our solid practical knowledge, honesty, experience and courteous service. We look forward to being able to add you to our list of satisfied customers!

Our services include:
Full Service Kitchen Renoations
*Custom Cabinets
*Made to Order Cabinets and Vanities- cash and carry for your installation
*Ceramic Tile

*Granite / Quartz Countertops

CATEGORIES
Kitchen Planning & Renovation
PRODUCTS
Cabinets, Tile, Countertops, Plumbing Fixtures, Glass Showers, etc...
SERVICES
Complete top to bottom renovations
BRANDS
Made to Order Cabinets from Canadian Companies: Decor, Kitchencraft, Embassy, Omega . Centura floor & wall tile. Plumbing Fixtures: American Standard, Toto, Moen, Delta, Kohler.
STYLES
Recently introduced inset cabinet style.
SPECIALITIES
On time installation
WEBSITE
http://www.macleanskitchens.ca
PAYMENT METHOD
Cheque and e-transfer
MEMBERSHIPS
BBB Member
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project completed.
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