MacLeans Custom Kitchens

Kitchen Planning & Renovation
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Reviews for MacLeans Custom Kitchens

Average customer rating:
10 10 (67 reviews)

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Cathy
Cathy
3 reviews Courtice, ON
10/10

New Kitchen Cupboards

We came to the MacLeans team with a relatively clear idea and well developed plan for what we were looking for. They worked with us to clarify a number of items and to nail down scope. Terry came and had a site visit. He instantly gave us confidence as he offered up a few design suggestions and clarified a number of questions as I planned to prepare the site. We finalized the design and received a quote. It was not the first quote we had received for our concept. The MacLeans quote had higher quality drawers, extensive maple filler panel treatment, posts, a glass corner cabinet etc. for a better price so we agreed to contract with them. Barb was excellent to communicate with. We worked to ready the site and they called us the Thursday before installation week to ensure we would be ready. They arrived the following Monday on time as agreed and set to work installing the cabinets. They made great progress and we agreed to have the countertop contractor template on Tuesday afternoon. Terry, his son Travis and Dave finished up on Wednesday. Our countertop was installed on Friday and we began putting things back together. We were very pleased with the quality of the Decora cabinets and drawers. The maple millwork was perfect and the paint we selected was flawlessly applied. The soft close hardware enhanced the quality of feel. The fits and finish of the MacLean team were equally as good as they installed the ferring strip and crown above, regular and flush kick where applicable below. They made a great impression on me when I arrived back from work on the first day to find two spotless red GMC pickups and a white GMC van in my drive. They managed the worksite with the same level of cleanliness and professionalism. We had a couple of details to attend to and Terry cleaned them up the following week. All in all an excellent customer experience and I would highly recommend MacLeans Custom Kitchens for your next project.

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Company Response

Wow, thanks you so much for taking the time to respond in so much detail. We appreciate it. Hope you enjoy your new kitchen. It turned out fabulous!!

Chemical5l
Chemical5l
1 review Oshawa, ON
10/10

Kitchen renovation

Complete demo of existing kitchen, creating and open concept design and installing a new custom kitchen.

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Company Response

Short and sweet, thanks Richard!

Clemens Home in Newcastle
Clemens Home in Newcastle
1 review Newcastle, ON
10/10

70's Kitchen gets a makeover!

Thank you to everyone at MacLeans Custom Kitchens, we just love our new kitchen. It's beautiful.
We really appreciated Terry adjusting the plans until we got it just right, he didn't seem to mind lol. Dave was fantastic with the tiles and crown moulding. Trevor did a great job with the trim. And of course, Barb kept everyone organised and in line.....
Lastly they kept with the timelines and the price didn't change at the end.
I highly recommend this team to do your reno!

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Company Response

Thanks so much for taking the time to review. Hope you enjoy your new space!

Prestonvale in Courtice
Prestonvale in Courtice
1 review Courtice, ON
10/10

Kitchen

Our kitchen reno with MacLeans was a huge success!! We had to remove 2 walls which opened up our kitchen, dining and living rooms. Thank you to Dave, Terry & Barb and Trevor. The service you provided was exceptional in every way. I had received several quotes and we picked MacLeans because they are a full service ... they did everything. However, we did opt to do our own tear-out, floor and countertop which was OK with them. In hindsight, I wish we had MacLeans do our floor and countertop. We picked a double shaker cupboard in white and went for a black island with black countertop, white subway tile backspash and grey 12" x 24" floor tiles. I don't think a day goes by that we don't say how happy we are with our new kitchen.

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Company Response

Thanks for the review,much appreciated!! Love the Black and white!!

Debbie in Ajax
Debbie in Ajax
2 reviews Ajax, ON
10/10

Main Level reno & kitchen creation

The short version is Amazing, Amazing, don't use anyone else!!
Long version - We felt like Goldilocks in our investigation process. Met with 3 contractors, one was big, had a long time frame with a big price; another was a one-man show, very nice but we would have to do the co-ordinating and we do not have the time; MacLeans were just right!. They acknowledged this was a big job for us, they had a fair price and were going to be half the time of the big guys since would dedicate themselves to our project only.
That ticked all of our boxes. Barb was the coach throughout the whole process and has unending patience. Terry, Dave and Trevor work so well together, are very competent and courteous. They cleaned up every day so we could still live here during the reno. They met all code and safety guidelines and never missed a beat when we asked for little things to be done.
MacLeans brings a lot of experience to the table and we were able to benefit from this, helping with all the decisions along the way and would not let us compromise even when we were running out of steam ourselves.
Thank you Barb, Terry, Dave & Trevor - we now have a stunning home to enjoy.

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Company Response

Thanks for the fantastic review! More than welcome glad to have been a part of your project!

jessfergie7
jessfergie7
1 review Bowmanville, ON
10/10

Kitchen renovation

I could not be happier with MacLean's Custom Kitchens! From the minute I walked into their showroom until the job was complete I was shown nothing less than patience and excellent customer service.
Terry and his team are friendly, hard-working and dedicated to what they do. Barb went above and beyond to answer all of my questions and meet with me during times that suited me. I was never made to feel rushed or pressured to make a decision. This kitchen renovation was a huge deal to my husband and I and we couldn't be happier with the quality of product and level of service we recieved.
Thank you Terry and Barb and all the hard workers at MacLeans!

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Company Response

Glad you came to us! So glad to help you through this process! Thanks for the review!

Stu B.
Stu B.
1 review Oshawa, ON
10/10

Bathroom renovation

MacLeans renovated two bathrooms for us, one was fairly standard replacement of cabinets and fixtures while the other was out en-suite. Materials and workmanship were first class and all issues raised were dealt with promptly.
With the exception of two minor upgrades that we asked for after signing the project came in on budget and with no surprises. The length of the project was in line with their projections and we intend to use them again for our kitchen renovation.
We couldn't be more pleased with MacLeans Custom Kitchens.

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Company Response

Thanks for taking the time to review your experience with us! Looking forward to your kitchen renovation!!

Jennifer
Jennifer
1 review Whitby, ON
10/10

Kitchen/main floor renovation

Macleans undertook a very big job for us including the removal of 2 load bearing walls as well as a total Reno of the kitchen. We found Terry, Dave, and Trevor to be professional and courteous. From beginning to end, they were always willing to walk us through the process and answer any questions we had. We are thrilled with our new kitchen and living space and look forward to working with them again in the future.

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Company Response

Thank you Jennifer, for the review. We really enjoyed to see your excitement as the job progressed...

kathy.duguay
kathy.duguay
1 review Fredericton, NB
10/10

Kitchen renovation

Completely exceeded my expectations from start to finish! Fantastic communication and everything happened as scheduled and smoothly. Barb and was on top of every detail. Everything is perfect and I am so happy with my new kitchen!

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Company Response

Thank you Kathy for taking the time to submit a review. We are very happy with the results as well, Looks fantastic!!

John & Sheri in
John & Sheri in
2 reviews Bowmanville, ON
10/10

Kitchen and Main Floor Renovation

My husband and I wanted to renovate our kitchen and install new flooring through out the main floor. We had researched reviews and been to several kitchen renovators. When we visited MacLeans we met with Barb. We liked her immediately, she was friendly, helpful and very patient. It took us several trips to the store to make decisions and pick the products that we wanted to install. Barb was very patient and never pushy, she let us take our time until we were completely satisfied with our chooses. Once we finalized our products Barb kept us updated with the installation schedule. Terry, Dave and Trevor installed the kitchen. They were friendly and made sure we were satisfied with the installation. They checked in if they needed us to make a decision and they kept us updated during the process. They were helpful and answered all our questions. We are so happy we chose to use MacLeans for our renovations, our kitchen looks fabulous.

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Company Response

Thank you so much for the detailed review!!
We are glad you chose us for your renovations, and glad to have been a part of the transformation of your beautiful new living space!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MacLeans Custom Kitchens

MacLeans Custom Kitchens is family owned and operated.

All of Macleans Custom Kitchens reviews are authentic, unedited, and written directly by our customer.

We design quality Kitchens and handle complete renovations from floor to ceiling. Although we are based in Bowmanville, we are happy to complete renovations anywhere in the G.T.A..

In the early 1990's, brothers Terry and Dave MacLean, second generation cabinet builders, opened their showroom/workshop in Pickering, making the move to Bowmanville in 2004.

Macleans Custom Kitchens offers one stop shopping with 6 different kitchen displays in our showroom and a huge selection of colours and door styles for your kitchen or vanity. We have a large selection of ceramic tile, granite, quartz and laminate samples.

As part of our free estimate service, from measurements taken at your home, we offer computer assisted designs. We can produce a floor plan and 3D images that can be viewed in our showroom. Written estimates are free to take home.

Whether we custom build, or order your cabinets from one of carefully selected, Canadian suppliers, we guarantee only the finest quality products and workmanship and generous warranties. Rip-out, disposal and installation and all necessary, plumbing, electrical and appliance hook-ups are all included in our pricing - there are no surprises.

Each project is done by or closely overseen by the owners personally. From start to finish, your renovation is our top priority, and we will work within your busy schedule to complete the job in a timely fashion.

Our business has been built on word-of-mouth referrals and repeat customers, based on our solid practical knowledge, honesty, experience and courteous service. We look forward to being able to add you to our list of satisfied customers!

Our services include:
Full Service Kitchen Renoations
*Custom Cabinets
*Made to Order Cabinets and Vanities- cash and carry for your installation
*Ceramic Tile

*Granite / Quartz Countertops

CATEGORIES
Kitchen Planning & Renovation
PRODUCTS
Cabinets, Tile, Countertops, Plumbing Fixtures, Glass Showers, etc...
SERVICES
Complete top to bottom renovations
BRANDS
Made to Order Cabinets from Canadian Companies: Decor, Kitchencraft, Embassy, Omega . Centura floor & wall tile. Plumbing Fixtures: American Standard, Toto, Moen, Delta, Kohler.
STYLES
Recently introduced inset cabinet style.
SPECIALITIES
On time installation
WEBSITE
http://www.macleanskitchens.ca
MEMBERSHIPS
BBB Member
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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