Advanced Tree Care

Tree Service
20186 Leslie St. Queensville ON L0G 1R0
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95%

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Reviews by rating (past 12 months)

Reviews for Advanced Tree Care

Average customer rating:
9.8 10 (61 reviews)

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Kris in Toronto
Kris in Toronto
4 reviews Toronto, ON
10/10

Tree Removal

The team removed a very tall tree for us. Ryan spent hours on the tree to cut it into separate blocks and the team on the ground pulled the cable to make sure the blocks fell onto my yard rather than my neighbour’s yard. The job was done nicely. Thank you.

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Company Response

Thanks for the note Kris! Ryan is one of our talented Arborist Crew Leaders and we will be sure to pass the accolade on to him as he and his crew deserves.

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

Tree removal

The company was awesome to deal with did the work and perform the task and clean and safe manner. I loved did not have keep remaining to come. They contacting me and staff immediately. A refreshing changes to a lot of other contractors. I recommend them big time

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Company Response

Thanks for the accolade. We appreciate the opportunity to serve and support.

Karen in Aurora
Karen in Aurora
3 reviews Aurora, ON
10/10

Large tree removal and general tree and bush pruning

This is the third time I used advanced tree care. James and his team were very professional, technically competent and did an exceptional clean up job - even in the snow! I highly recommend them.

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Company Response

Thanks for the kind words Karen. James is a fireball of a crew leader and knows how to get the work done safely and efficiently.

Em Bee in Queensville
Em Bee in Queensville
1 review East Gwillimbury, ON
0/10

Tree pruning

Service was careless and surly, from a misquote early on ($120 instead of $1200), to a pruner who arrived apparently without any instructions and asked me 'what I wanted pruned' (even though I'd been visited by a supposed arborist who had diagnosed my tree at great length). Bizarrely, the pruner-guy - perhaps at a low point in his career - told me that the pruning was basically harm the tree, that it was like an "amputation". I phoned the company immediately, and received a patronizing and somewhat scolding response from Kevin and an offer of a site visit so that he could tell me the job had been done perfectly. At these prices I expect far more courteous and considerate service from someone who is coming into my home. The tree does indeed look amputated and is not faring any better, although perhaps these things take time.

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Company Response

Em Bee

It is regrettable you feel your experience was below standard. Our team discussed your perspective at great length and how we might prevent such a negative customer experience in the future.

To review; the crew leader noted as "surely" called you to apologize and offer to make amends as per my instruction. I called you 3 times throughout 2017. The first time we spoke directly, the remaining two I left voicemail messages. Each and every time I invited you to commission a peer review of our work to determine if there was a gap in performance. This invitation was to have the review performed at my expense.

Many months later, I wish for you to know that I would still willingly pay for, and be submitted to a peer review of the work prescribed and performed on your Siberian Elm tree.I am confident that a qualified Arborist of your choice would provide you with the assurance of a quality job, which we ourselves were unable to effectively convey to you.

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

Tree Planting

Very professional with completing work in a clean and timely fashion.
Able to provide me with the requested types of bushes, trees and landscaping I wanted.
Price are reasonable and employees are friendly,

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Company Response

Thanks for the great review, our team of hard working tree workers appreciate these accolades.

Joseph N.
Joseph N.
2 reviews East Gwillimbury, ON
10/10

Arborist Services

Joseph N. Campitelli Architect has worked with Kevin Mengers and his Team at Advanced Treecare for several years and have found their service very professional, courteous, and competitively priced. We have not only recommended Advanced Treecare to oour clients, but have entrusted them with personal projects. Thank you
Joseph Campitelli

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Company Response

Thanks Joseph. Your loyalty has been greatly appreciated.

Victoria Robinson from Old Toronto
Victoria Robinson from Old Toronto
4 reviews Toronto, ON
10/10

Tree Trimming

We have used Advanced Tree Care several times to trim a huge, old oak tree straddling two properties, and they never fail to impress. From the office staff to the tree specialists, they are friendly and efficient. If the job has to be delayed due to weather, they let you know in advance to reschedule the appointment. The arborists arrive on time, and ensure that every part of the tree is examined and trimmed as needed. They removed all resulting debris, and left the yard in remarkable shape. They also received a compliment from a neighbour, who mentioned how polite they were. I strongly recommend Advanced Tree Care.

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Company Response

Thanks for the great review, our team of hard working tree workers appreciate these accolades.

Dave Warnica from Bradford West Gwillimbury
Dave Warnica from Bradford West Gwillimbury
2 reviews Bradford West Gwillimbury, ON
10/10

Once again, an excellent job

Kevin's crew trimmed several trees and bushes. They went far higher up the trees than I was expecting and they did a very thorough job including the cleanup.

Very reliable company.

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Company Response

Thank you David.

EmilM in North york
EmilM in North york
14 reviews Toronto, ON
10/10

Best tree maintenance company

I had 3 huge trees in my backyard and requested a quote from several companies to remove them. Advanced Tree Care gave me the best one and decided to use their services.

Very prompt responses. I got a quote for all three trees and the arborist report very fast and accurate.

As soon as I got the approval from the city to remove 2 of them they scheduled immediately. They came and in two days the job was done. Very fast, clean and professional. No damage to my property. I truested them so much that I asked for the 3rd tree to be pruned without even quoting that. The work was amazing. Even my neighbors were impressed and gave them kudos.

This is the only tree company that you need.

I will provide references at any time. Great job, guys!

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Company Response

Thanks Emil!!

Thierry207 in Toronto
Thierry207 in Toronto
1 review Toronto, ON
10/10

Top Notch Tree Service

Knowledgeable and observant was what I noticed during our estimate quote (ended up being the most reasonable) as Kevin took me tree to tree discussing what our needs were and future plans for our backyard. His crew was professional and efficient with an excellent clean up. I would highly recommend this company and will be happy to ask them for any return tree service needed. Love the backyard now!!

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Company Response

We are blessed to have a great team representing ATC and themselves so well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advanced Tree Care

Advanced Tree Care's trained, educated & certified professionals promote safe work practices and environmental stewardship. Our team of highly skilled and accredited Arborists provide our clients with the highest-quality tree care and customer service. With expert knowledge, professional service and a commitment to environmentally sensible practices, we preserve the vitality of trees and enhance the surrounding landscapes.

CATEGORIES
Tree Service
SERVICES
Tree Consulting; Arborist Reports, Permit Applications Tree Pruning; Veteran Tree Management, Structural Pruning, Maintenance Pruning, Ornamental Shrub Pruning, Hedge Trimming Soil Therapy; Nutrient Enhancement, Root Zone Aeration, Vertical Mulching, Root Zone Fertilization, Trunk Injected Nutrients Integrated Pest & Disease Management; Emerald Ash Borer Protection, Damaging Insect Control, Damaging Disease Control Structural Augmentation: Cabling, Bracing, Static Support Systems, Dynamic Support Systems Planting; Tree & Shrub Installation Tree & Stump Removal
SPECIALITIES
Tree preservation, pruning, risk abatement and invigoration. Technical tree removal and rigging.
WEBSITE
http://www.advancedtreecare.ca
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Cheque, Interc E-transfer, Credit Card
LICENSES
ISA Certified Arborists ISA Certified Tree Workers ISA Qualified Tree Risk Assessors
MEMBERSHIPS
International Society of Arboriculture Tree Care Industry Association Ontario Commercial Arborists A
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous Trade related amongst staff
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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