Gutter Doctor

Gutters & Eavestroughs
305 4625 Varsity Drive NW Calgary AB T3A 0X9
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86%

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This indicates how long it's been since the last review.
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Reviews by rating (past 12 months)

Reviews for Gutter Doctor

Average customer rating:
8.9 10 (110 reviews)

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Slaven V. in Calgary
Slaven V. in Calgary
1 review Calgary, AB
8/10

Gutter cleaning - residental

Kef did a great and very efficient job, the only reason this is not a 5 star review is that I was told someone will call me ahead of the time to provide a free quote instead Kef was sent to do the job, worked out OK for me.
Price quoted seems a bit high for 2 hrs of work with no material used but I guess it is a supply and demand scenario for this time of the year, fair pricing and no upselling which is appreciated.

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Company Response

Thanks for the review. For repairs, the technician is the person who quotes the job because he is the person seeing it first-hand and who will do the work.

ranchis2014
ranchis2014
1 review Calgary, AB
10/10

Eavestrough replacement

Jason did a fantastic job. He was well organized and listened to my suggestions when dealing with a couple of problem areas. His workmanship speaks for itself. I'm very pleased with how it all worked out. Looks great.

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Company Response

Glad to hear!

Susan W in Edmonton
Susan W in Edmonton
1 review Edmonton, AB
1/10

Job half done

Called Gutter Doctor to have gutters cleaned and spouts checked and a few turned to discharge water in a different direction. Quote for both pieces of work was $900+. They only did the spout work (new screws on the elbows and two spouts were re directed. Got a bill for this work and they never came back to do the cleaning - main reason for calling them. Called a competitor and they did the cleaning in just a few days at half the price. I know who to call for future work!

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Company Response

We are sorry for this situation. The technician your speak off was fired! We have much better technicians in Edmonton now.

dc sw calgary
dc sw calgary
6 reviews Calgary, AB
9/10

roof and gutter repairs

Selected Gutter Doctor to complete some repairs and adjust roof drainage on my house and a rental. They had done work on a relative's house with good results. Contacted them via email and set up appointment for estimate. Shane came out and inspected the house and provided an estimate for the work we requested. Additionally, he identified some additional issues that we had not noticed. He came out the following week and completed the work in a day. Everything seems in good order; however, we need to have a good rainfall to confirm whether everything is working 100%.

Review has 1 previous version
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Company Response

Thanks

freddie in Calgary
freddie in Calgary
1 review Calgary, AB
10/10

clear downspout blockage

Carl called today to offer a quote and was at location a couple hours later to complete the job. Dude was very friendly, helpful and informative. Definitely will use the service again. Damn those tree seeds!! Oh, well ....

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Company Response

Carl fixed the problem with a smile!

Christine Wong in Calgary
Christine Wong in Calgary
1 review Calgary, AB
10/10

siding repair

Thank you Kef to help us to repair the siding and adding a flashing to prevent window water leaking. He is polite, hard working, responsible with commitment and quoted us a good price. He is an asset to Gutter Doctor. Wish him the best.

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Company Response

Kef is really a great tech. So friendly and detailed.

Raymond in Calgary
Raymond in Calgary
1 review Calgary, AB
9/10

New eavestroughs & downspouts on large shed

New eavestroughs & downspouts installed on large shed. James gave me the quote over the phone. Jason the installer did a great job & was thorough, quick and professional. His work looks good, solidly installed, neat and tidy.

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Company Response

Glad to be of service.

Mad in Calgary
Mad in Calgary
1 review Calgary, AB
6/10

Gutter cleaning and service

After a cleaning and service I had a misunderstanding with service rep but owner James was very helpful in resolving. I am grateful that he took the time to call and resolve the issues.

Review has 1 previous version
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Company Response

We are glad we could talk to come to a solution. Our technician had the following response about the complaint, 'The original quote that was agreed upon by this customer was 100% honored. He later requested additional services that were at additional cost. One caulking was quoted and approved at $100. Upon further inspection, it was revealed that there were in fact, a total of 3 that were needed at the same height. Therefore the caulking portion of his bill went from $100 to $300. It is unreasonable to expect unlimited repairs at the quoted cost for one caulking, but this seems to be what this customer expected, even though he had agreed to pay $100 for the first one. It is company policy to call and get approval for additional work, and this was attempted. We were unable to reach him unfortunately, and after several attempts, a decision was taken to complete the additional work, as he had requested that we "take care of his gutters".'

EV Retreat
EV Retreat
5 reviews Calgary, AB
10/10

Repair to blown away downspout

Gutter Doctor was prompt in responding to my request for services. Shane was able to complete the repair job the same day he came to the property to provide a quote. The downspout blew off during a spring storm, and after Shane's excellent repair service, that downspout is solidly reattached. Coincidentally, the repair was done the same day as the 90km/hr thunderstorms hit Calgary. A true testament to his repair technique! The downspout didn't move at all. I will have to have Gutter Doctor back to do a few other downspout repairs before the summer is over!

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Company Response

Great to hear!

Private User
Private User
1 review Calgary, AB
9/10

Jason is amazing!

Jason did an amazing job on our eaves troughs. He was thorough, quick, professional and a pleasure to have around. He is an asset to Gutter Doctor. Thanks for the amazing work Jason!

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Company Response

Amazing Jason! Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gutter Doctor

Serving Calgary and Edmonton, Gutter Doctor is one of Alberta's best home exterior service providers. For over 15 years and 20,000 projects our friendly technicians have been getting the job done right - and it's always guaranteed! We proudly offer a 5-year guarantee on installations and 2-year guarantee on repairs. We carry full liability insurance and WCB. You can trust us to care for your property like it is our own!

EAVESTROUGH & DOWNSPOUT cleaning, repairs & installation of 5" or 6" seamless gutter
FASCIA & SOFFIT repairs & installation
VINYL SIDING repairs & installation
CLADDING of windows & doors, etc
ROOF repairs & installation
CURVED 'RADIUS' GUTTER installation
GENERAL TROUBLESHOOTING

-Residential | Housing complexes | Industrial buildings
-A+ rated BBB Member
-Consumer Choice Award Winner
-Reader's Choice Award Winner
-Top Choice Award Winner
-Best of TrustedPros Winner
-Best of Homestars Winner
-$2 million liability insurance and WCB

Calgary 403-714-0711
Edmonton 780-709-6825
[email protected]
www.gutterdoctor.ca

Please be aware that Homestars has given us a poorer rating than we deserve ONLY because some customers have removed their reviews. We rarely receive a poor review but when we do we always work to solve customer's complaint and a few customers have removed their poor reviews once we fixed the problem. Homestars considers a removed review to be worse than a bad review and this pulls down our rating!

CATEGORIES
Gutters & Eavestroughs, Siding, and Window & Gutter Cleaning
PRODUCTS
Eavestrough, downspouts, gutters, fascia, soffit, flashing, drip-edge, siding, roofing, cladding, capping, veneer
SERVICES
- Installation, repairs, and cleaning of gutters and downspouts. - 5" and 6" seamless gutter. - Siding, cladding, and roofing.
BRANDS
All brands
STYLES
All styles
SPECIALITIES
Home exteriors
WEBSITE
http://www.gutterdoctor.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cheque, eTransfer, Credit Card (2.9% fee)
LICENSES
City business license
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$125
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years for installations. 2 years for repairs. Downspouts guaranteed free running after a cleaning.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.