Our garage door opener failed just as we were leaving for vacation. Upon our return I went to Homestars to have someone take a look. Within 10 minutes of posting I received a call from The Garage Door Depot, and they were able to send someone out within a couple of hours. The service technician was very courteous and thorough, would use the Garage Door Depot again (hopefully not too soon though).
EDIT: Less than two months later the repair job failed. Turns out the technician did not apply any grease when he replaced the sprocket so it wore out in shorter.