The Garage Door Depot

Garage Doors & Hardware
#120-19055 Airport Way Pitt Meadows BC V3Y 0G4
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94%

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Reviews by rating (past 12 months)

Reviews for The Garage Door Depot

Average customer rating:
9.6 10 (105 reviews)

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Mike K in Gloucester
Mike K in Gloucester
0 reviews Ottawa, ON
10/10

Outstanding Service

I was having a hard time finding someone to repair the broken window on my 10 year old Garex garage door. I found Greg Darby through a lot of excellent reviews, and he was able to help me right away. He was prompt and responsive in answering my emails and questions, and on the day of the repair he went the extra mile by lubricating and reinforcing my door. I cannot say enough good things about his knowledge and service. Great job, Greg!

1 of 1 people found this review helpful.
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Johanne and Carlo - Ottawa in Calgary
Johanne and Carlo - Ottawa in Calgary
0 reviews Calgary, AB
10/10

garage doors

Four years ago, we had to replace our sliding barn door for 2 garages in the city for new garage doors. After receiving several quotes from other vendors, we selected Greg from Garage Door Depot for his knowledge, proposal/options, project plan/schedule approach. We were not disappointed, he was professional, patient, clean and went above and beyond from ensuring the stability of the garage structure to ensuring the new garage door were going to function properly without any issues going forward. Greg and his trusted dog 'Dodger' ensured the job was completed successfully. They were present rain or shine even in cold weather. We also use Greg from Garage door Depot on 2 other instances, 1) when the steel cable broke on the garage door due to extensive cold weather (-40). Greg replaced the cable on a cold Saturday morning and we had no issue ever since. 2) Installation of garage door opener very recently. Greg is professional and very patient he always ensure the customer are well informed. We would definitely recommend Greg from the Garage Door company to anyone in a heartbeat. We were very satisfied with the service and professionalism.

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Daniel in Ottawa
Daniel in Ottawa
0 reviews , ON
10/10

Installation of automatic garage door opener

The garage door opener for my garage broke, i was debating whether or not to fix it, replace it with a new model, or replace it with a manual system. I called around to get some quotes and advice which is how i met Greg from Garage Door Depot. He was awesome! I can't express in words how completely satisfied i was with the service i got from him. From the get go he went above and beyond, providing options, different solutions, recommendations, etc.. He even told me that if i wanted to attempt to fix the door myself, he'd talk me through any issues i ran into.

I ended up deciding to replace my old garage door opener with a new one, and Greg was even willing to make suggestions on which one to buy (what to look for - belt vs. chain, required HP, brand name, etc.). He then came by to install it for me and when he was done he explained everything to me about how the opener works and how to make adjustments if necessary, he mentioned issues i may run into in the future due to the age of the door itself, and offered some tips/suggestions to deal with that. He really showed that he cared about me as a client and valued my business.

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Steve H in Calgary
Steve H in Calgary
0 reviews Calgary, AB
4/10

Garage door opener repair

Our garage door opener failed just as we were leaving for vacation. Upon our return I went to Homestars to have someone take a look. Within 10 minutes of posting I received a call from The Garage Door Depot, and they were able to send someone out within a couple of hours. The service technician was very courteous and thorough, would use the Garage Door Depot again (hopefully not too soon though).

EDIT: Less than two months later the repair job failed. Turns out the technician did not apply any grease when he replaced the sprocket so it wore out in shorter.

Review has 1 previous version
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Private User
Private User
Private User reviews Calgary, AB
10/10

Garage door opener stripped gear

Our garage door stopped working after some time. After doing some research, I decided to contact Greg of Garage Home Depot. NO REGRETS! He's professional and very patient. He explained how the opener system works and how to maintain it so it'll last longer. Best part is, I was charged just for the gear replacement, not the whole gear kit like what other will charge you. Highly recommended!

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Martin in Calgary
Martin in Calgary
0 reviews Calgary, AB
10/10

Garage Door Repair

This January my garage door opener failed after 17 years. Greg proposed a number of options to repair and costs and then surprised me by a day later indicating he could do the work on the Saturday. Work was excellent (and it did not hurt that Greg is very personable).

I will definitely consult him to do the work on my next house!

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Threelittlebirds in Ottawa
Threelittlebirds in Ottawa
0 reviews Ottawa, ON
10/10

Garage door depot Ottawa

I recently decided to replace my tired garage door opener. When I started googling I soon realized there were too many choices. So, I decided to read reviews and am so glad I did because, by this method I happened upon Greg at Garage door depot. He was extremely knowledgeable and polite nor did he seem to mind my questions. He was very professional and very tidy too! Best part I have to say was Dodger!

1 of 1 people found this review helpful.
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Gail in Ottawa
Gail in Ottawa
0 reviews Ottawa, ON
10/10

Installation of Garage Door Opener

I would like to express my appreciation for the excellent service I received from Greg. I was looking for a garage door opener and did not know anything about them but Greg treated me with the greatest respect and took the time to explain the various types of openers. After the installation, Greg explained everything I needed to know. I would like to thank him for his professionalism, it was a pleasure dealing with him. I would definitely recommend anyone needing help in purchasing a garage door or garage door opener to call The Garage Door Depot.

1 of 1 people found this review helpful.
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Jim C. in Ottawa
Jim C. in Ottawa
0 reviews Ottawa, ON
10/10

Garage door and opener replacement

I had my old garage door and opener replaced. Greg from the Ottawa branch provided several options for both, and installed the selected ones quickly and professionally. He took time to make sure I was familiar with the operation and maintenance of the door and opener, as well as the safety features. Excellent service and I would definitely recommend the company to my friends and neighbours.

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10/10

Garage door repair

My garage door wasn't opening, and I had to repair it as soon as possible. Greg took the time to troubleshoot the problem over the phone, even before he arrived, which saved us time and money. After sending a few pictures of the garage door, he was able to determine the cause of malfunction. He arrived promptly and brought the necessary parts which would fix the door. He was very flexible with his time in order to fix the problem as soon as possible. Greg did a professional and thorough job in explaining and repairing the problem. I would definitely recommend Greg to repair your garage door, if you want the job done properly and efficiently.
Caroline, Orleans, Ontario.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Garage Door Depot

The Garage Door Depot is Canada's largest and only national garage door Sales, Service & Installation company. Our head office is in Pitt Meadows, BC (Near Vancouver) and we have locations in most major cities across Canada.

We offer residential consumer and commercial products and services. So big or small, we're the one company to call!

The Garage Door Depot provides new and replacement garage doors, service for all brands of residential garage doors and garage door openers. We also stock a complete line of garage door parts and accessories. The Garage Door Depot offers a wide selection of garage doors at competitive prices.

The Garage Door Depot® is a proud member of the following professional organizations:

The Better Business Bureau
The Institute of Door Dealer Education and Accreditation (IDEA)
The International Door Association
The Canadian Door Institute
The Canadian Federation of Independent Business

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage doors from Clopay, Amarr, Martin, Haas, Garaga, Garex and more. Custom wood garage doors Overlay garage doors Garage door Openers Remote controls and accessories Garage flooring by Swisstrax Garage Bike Racks - CycleLift Commercial operators and parts Rolling steel fire doors Rolling steel service doors Rolling grilles & security grilles High speed doors fabric doors custom overhead doors bi-fold doors Bike Rooms Secured Steel Enclosures Steel separation fencing Apartment Gates Parkade doors Parkade gates HCT operators springless overhead doors fire curtains
SERVICES
Repair and maintenance services to all brands of garage doors and openers. We also offer Preventative Maintenance programs for homeowners, property managers, townhouse complexes & condo's and commercial business'
BRANDS
Clopay, Amarr, Martin,Haas, Garaga, Garex, Cookson, Cornell, Dynaco, SDI, ARMORGateMAX, Liftmaster, Linear, Garage Door Depot, and more. Clopay, Overhead Door, Wayne Dalton, Raynor, Cornell, Steelcraft, Steel Craft, Lynx, marantec, manaras, doorlec,
STYLES
Traditional and Contemporary Designs, Carriage House, Coach House, Modern Looks, Custom Aluminum picket style parking gates Commercial steel doors Rolling Steel Doors Rolling Grilles
SPECIALITIES
We specialize in providing the right products for our customers, exceeding their expectations and providing excellent professional service!
WEBSITE
http://www.garagedoordepot.ca
YEAR ESTABLISHED
2005
RETURN POLICY
See branch for details
PAYMENT METHOD
Cash, Debit, Credit, Cheque, Terms
MEMBERSHIPS
IDA, CDI, BBB, CFIB, IDEA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See product details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.