Aquamaster Drain, Plumbing & Waterproofing

We had a slow leak in the corner of our finished basement for a long time. The damage finally started showing through the baseboards, so we requested a quote from AquaMaster.

Fedor did the initial assessment and sent us various options & prices through an online form. No pressure. Just his opinion.

While we were getting other quotes and comparing prices, there was a huge rainstorm that flooded our basement.

I then called Fedor and he was able to come by that day to suggest solutions and left it with me. Still, no pressure.

We decided to replace our weeping tile & window well drains along with exterior waterproofing along the back & side of our house.

It did take a few days to get the hydro & gas lines located & marked, but that was out of AquaMaster’s control and the job started promptly after that.

A minor complaint is that the communication with the actual workers was very lacking. They showed up each day and got the job done, so I won’t take away any stars, however I was hoping for more updates on what issues were found and how they were resolved.

It has rained a few more times since the job was completed (including a huge downpour last night) and we haven’t experienced any issues.

Aquamaster were very professional, thorough, courteous and especially flexible in dealing with a neighbour's project that was going on at the same time. Couldn't be happier with the outcome. Thanks Aquamaster!

Within 90 mins, I had a new sump pump with a battery backup installed (Liberty Pump 1/2 HP with backup). No complications as it was replacing a cheaper and less powerful model which did not have a backup. The team was professional and quick. This isn't something that you can immediately confirm works as expected given rain is needed (and a power outage for the backup), so if anything goes wrong in the next 6 months, I will update the review - that is really the only reason I did not add a 5 rating yet, as I wanted to wait and see how it worked during a heavy rain storm.

Aquamaster replaced all the pipes underneath my house as well as the main pipes leading to the city pipe. The crew were great. They arrived on time and always let me know in advance when they'd have to turn off the water, etc. They also never left my house a mess. They also finished on time as per the schedule. The final outcome looks great and the foul smell in my house is now gone. I actually think my basement floor looks better! They also had to move some plants in the front garden in order to get to the existing pipes. They did a great job of replanting all the plants. Fedor also made me aware of the city rebate available to me and he obtained the paperwork for me.

Working w/ Fedor and his crew was a pleasure. I would highly recommend Fedor and his crew to anyone.

Fedor, Vasyl and their team were very punctual, courteous, and professional. Fedor were flexible and work around my availability, came for the estimate on time, gave a very detail breakdown of the work they'll do, and a competitive price. After comparing to many other estimate, I decided to go with Aquamaster for their attention to detail on the estimate description, giving me the peace of mind. They followed every steps, and always very polite answering any question we had. They always clean, and tidy everything every day after a long day of hard work.
The whole job was finish on time, my family and I are very happy with the work done. Hopefully no more leak when spring comes. Highly recommended.

They were professional, time efficient and their clean up was excellent. I had a minor problem a year later and they fixed the problem same day of my call.

The work was completed in a timely manner and of great quality.
I have used this outfit before and am beyond satisfied with their work, management and pricing.
Recommended, and would use them again.

I need to check and waterproof outside basement wall. Called Aquamaster and scheduled appointment with Jura. He came as promised inspected the wall, explained the procedure and gave me detailed quote.
It took time for the city to locate underground infrastructure, but after that the job was done quickly, and they left everything very clean! Very professional guys.

Basement waterproofing was done about 3 years ago. Rear wall with concrete patio around. All work was done manually due to limited access for machinery. Also, house walls are finished with stucco, and very sensitive to any mechanical impact. Concrete was removed with practically surgical precision which allowed to install slabs upon completion. Several cracks through cinder block wall were sealed, drain pipe replaced, and remaining part of it inspected for blockage. Work was done within terms as discussed. Area left spotless. Since that time no any problems with wet walls from inside. Communication with owner was easy, and always with prompt responses. Team efforts are greatly appreciated. Thank you, Viktor, Mississauga

Aquamaster responded promptly to our phone call and started work the following afternoon. That afternoon they found the source of the leak (plumbing issue ..broken pipe) and removed drywall and carpet. The next day they sent a plumber who fixed the pipe. The water had damaged outside bricks which Aquamaster fixed within a few days, the bricks were a perfect match. They left no mess.