Orsan Air Services

Duct Cleaning
2028 Snyders Rd ON N2N1Z2
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Duct Cleaning
Orsan Air Services
Star Score
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93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of Award '22 winner 7 timesBest of Award '22winner 7 times

Reviews for Orsan Air Services

Average customer rating:
9.6 10 (269 reviews)

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Private User
Private User
0 reviews Kitchener, ON
10/10

Customer service and technical service

The professional service provided by their technician Boston was exceptional. He immediately offered to wear a mask which we appreciated, explained all the procedures and maintained an absolutely impeccable clean work space.

Approximate cost of services:
$400.00
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Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team

Unhappy
Unhappy
1 review Kitchener, ON
2/10

duct cleaning

I thought they die a good job, but when they cleaned the exhaust vent in bathroom they broke the clip holding it up. Jnstead of telling us they broke a $8 dollar part they hid it and used duct tape to hide it. Well the duct tape wore out and the part fell tearing the drywall. Very unprofessional

Approximate cost of services:
$300.00
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Company Response

We would love to discuss this issue with you, if possible. We as management are unaware of this prior to your review. How long ago were we at your home? We do not have any other details. Again, we would be happy to discuss this with you and feel that giving us a call direct opposed to writing an anonymous review would have been a more appropriate response. We look forward to hearing from you. The Orsan Air Services Team. 519-954-4778.

Private User
Private User
0 reviews Cambridge, ON
10/10

Duct cleaning, dryer vent cleaning

Great tech, very nice to deal with. Professional. Great results. Was hoping to have dryer cleaned from outside but the tech arrived alone.

Approximate cost of services:
$500.00
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Company Response

Thank you for your business and taking the time to write a of our companies services. Unfortunately we were unable to clean the dryer from the outside as it was very high up and the yard was sloped. We want to ensure our technicians are safe! We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team

Private User
Private User
0 reviews Kitchener, ON
10/10

Duct cleaning , dryer vents, furnace filter change and microbial sanitizing of all passage ways to prevent mould growth.

If I could give them a 6 stars out of 5 I would. First off I was late running doing toy drive drop offs for Christmas donations. The Orsan tech waited 30 minutes for me , he was super friendly and never said a word about my tardiness. He then had to move stuff around that I should have had moved for him. I will formally apologize and I will catch up to him and do something special for him. As well technician left no mess in the house couldn't tell he was there. Done in under 3 hours.... Boom!

My house is now running much more efficient that we turned temp down from 20c to 18c . The dryer
is also drying clothes faster. We will save money and time from Orsan's service.

Kindest regards
Mike Conway

Approximate cost of services:
$400.00
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Company Response

Thank you Mike for your business and positive review. I will pass this on to our Technician. Happy holidays from the Orsan Air Services team!

rhonda
rhonda
1 review Cambridge, ON
10/10

Well done service

The tech (Boston) came right on time. He's very efficient and very polite. I will have the company come into my home again when needed. Thank you Boston for your services. Sincerely, Rhonda HO, HO, HO!

Approximate cost of services:
$240.00
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Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. Happy Holidays from the Orsan Air Services Team

Private User
Private User
0 reviews Cambridge, ON
10/10

Duct cleaning.

Excellent service was provided by Boston the Technician.
Arrived at the scheduled time.
Orsan Air team was friendly and professional.

Approximate cost of services:
$350.00
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Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team

Private User
Private User
0 reviews Kitchener, ON
10/10

Duct cleaning

Boston was awesome!! He is polite and personable and your company is lucky to have him

Approximate cost of services:
$400.00
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Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team.

Private User
Private User
Private User reviews Cambridge, ON
10/10

Furnance service

Excellent super excellent service by the technitian.
The technician was really nice and worked with full dedication.

Approximate cost of services:
$350.00
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Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team.

Private User
Private User
Private User reviews St. Jacobs, ON
10/10

Duct and drier vent cleaning

Great service and work. Team was very friendly and professional. This is our second time using them and will have them back.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your business and taking the time to write a review of our companies services. We look forward to servicing your air duct cleaning needs in the future. The Orsan Air Services Team.

Private User
Private User
Private User reviews Toronto, ON
4/10

Ducts cleaning

My experience was not as good as I expected, not sure if it was because I was the last job on that day or because was Friday but the person who did the job was rushed to finish off the work and didn't remove his shoes even though I removed my in from of him, also I told him that house was freshly painted and he dragged the hoses close to the wall leaving some marks. House had footprints from his shoes on the hardwood floors (main floor and upstairs ) also replaced the furnace filter with the wrong one and he didn't tell me a good thing that was part of my to-do list after the dust clean up

Approximate cost of services:
$354.00
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Company Response

Thank you for commenting on our services. We apologize for the seemingly rushed technician. We will use this as a teachable moment for our technicians. We definitely should be taking our shoes off when in customers homes also. If there is anything we can do to rectify this situation with you, please feel free to give us a call direct at 519-954-4778. Thank you for your business. The Orsan Air Services Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Orsan Air Services

Voted best duct cleaning company in South Western Ontario 6 years in a row! Professional Complete Duct Cleaning. Furnace, AC and Clothes Dryer vent cleaning Locally owned and operated. Satisfaction Guarantee
Better Business Bureau (BBB) Accredited with A+ rating.

CATEGORIES
Duct Cleaning
PRODUCTS
Furnace Filters, Humidifiers, Air purifiers, UV sanitizers, clothes dryer pipes
SERVICES
Duct cleaning, Furnace cleaning, AC cleaning, Air conditioner cleaning, Dryer vent cleaning, HRV cleaning, ERV cleaning, exhaust fan cleaning.
BRANDS
Clean Air Gold, Sanuvox, AprilAire, Honeywell
WEBSITE
http://www.orsanairservices.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard
MEMBERSHIPS
Better Business Bureau (BBB), Greater Kitchener chamber of Commerce, Cambridge Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.