I'll just echo what everyone else is saying: do not work with this company. Simply appalling on every level.
A simple window job that should have taken a few days has stretched out to several weeks. What's more, the work has been awful. I had to point out that they hung my louver windows backwards - even after Jay, On the Level's fast-talking owner, had "inspected" the work.
A week later, the windows are in the right spots, but one of them jams so badly that it's unusable. I called to ask about it and was first told that it's fine, then that it needs to be replaced, then no answers at all. This is what you can come to expect after a few days of dealing with On The Level.
Even though I've already paid for the job in full, I'm getting someone reputable and competent to finish my job. It's frustrating, but not as frustrating as listening to Jay's endless excuses and sob stories about how overextended he is - as though his poor management of his own time and resources is somehow the fault of his clients, rather than a function of his basic incompetence and negligence.
ALERT ALERT !! Please be careful using onthelevel contractor. The owner name is Jay and he is bully. I hired him to do drywall and it was one of the worst mistake of my life. Workmanship was dreadful- electrical outlets were covered -up, drywall was poorly put-on and yet Jay tried to bully me for more money everyday. After 6 days only about 15% was done and I had already paid over 50% of the contract. He was such a bully.The work was so poorly done that I had to end the contact and got the police involved as he continued to harass me. I am surprise that a media outlet have not done a story on this company already. Please don't make the same mistake as I. Stay away from this contractor
AVOID! Very long story short. Never came with proper equipment (basic tools such as screwdrivers, pliers, etc.), nor materials to complete the job. Multiple missed deadlines, and very poor communication. Always excuses why things never done on the agreed to date/times.
We hired Jay to do some renovations on our front porch which he said would be completed in 2 weeks. 4 months later we are worse off than before we met him. One of his guys came 3 months ago and put a complete eyesore up to support the roof and dismantled part of our porch and they haven't been back. They left the sides of the porch roof open so we got racoons in our ceiling and had to hire someone to remove them, now we have a dead racoon in our ceiling. We have subsequently looked on the better business bureau website and this company now has several complaints. They obviously kept our deposit. This company is a total fraud and will simply take your money.