Do not hire this company! I paid for 3 x 2 hour cleaning services (with a Groupon deal) and should have known this was a bad apple from the beginning. The "customer relations" person Jamie kept trying to upsell services to me when I only inquired to confirm time/dates and the amount of HST I would owe for ther service. The worst is that they were a complete NO SHOW on the first day of scheduled cleaning. Despite numerous attempst to contact them, via email and phone, no one contacted me as to why someone hadn't shown up at my house. I wasted most of my day because of them.
Groupon has now flagged this company so as not to have any further deals with this company.
Don't waste your money and more importantly your time on this company. Use any other cleaning service and I'm sure you'll be happier.
Very unsatisfied,
Natalie
- Approximate cost of services:
- $90.00
- Company Response
Hi Natalie,
Thank you for your feedback. Unfortunately the day of your cleaning our cleaner was feeling very ill. We did however call you and advise that we could send a replacement cleaner. Unfortunately we could not reach you and were unable to reschedule the visit.
Groupon has certainly not flagged our company and we look forward to running many more deals with them (we have sold thousands of groupons to date)! Please contact us directly so we can resolve this issue. Thanks!