Ciscon Landscaping

Landscape Contractors & Designers
1160 Blair Road Burlington ON L7M 1K9
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93%

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Reviews for Ciscon Landscaping

Average customer rating:
9.8 10 (68 reviews)

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alex.everstrong
alex.everstrong
0 reviews Burlington, ON
10/10

Great Landscapers and Great People

From start to finish Paul and his team were super helpful, attentive, honest, and great to deal with. I’m really happy we used them and would recommend them to anybody. Honourable mentions to Greg, Graham, and Kirby who all contributed to our experience. Thanks guys!

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Nicole in Waterdown
Nicole in Waterdown
0 reviews Burlington, ON
0/10

Backyard Nightmare

Unfortunately I cannot do a zero star review as I would highly recommend looking elsewhere when your looking for a pool or landscaping company. I chose this company a while back to do my landscaping which is a local company, and with their smooth talking convinced me to go with a hot tub and pool. I was given the promise everything will be done smoothly and there be no worries. I trusted in this company from mutual friends of the landscape owners and figured they wouldn’t steer me wrong.
The job didn’t start off well as their contractor driving their machinery damaged my front steps, proceeded to rip apart part of my porch, proceeded to cut off a branch off of my tree from the front yard, ripped my eavestrough, destroying my front yard, boulevards, and the retaining walls of the stones between my house and my neighbors on both sides, chewing up my electrical line to the shed, ripping out my fencing, not only this but they dug the pool incorrectly because they ordered the pool liner to what they wanted to put in, definitely was not what I had purchased, started to fill my pool with two feet of water with dirt and wrinkles all over the bottom of the pool, came back to fix that once I complained and then they dumped two feet of water out of my pool (which is a 14x28 foot pool). If this wasn’t enough the whole front yard and backyard is now mud every time it rains, and a massive liability if anyone falls! Its been months and still is even after their guys have left the job site after promise of being repaired. I am absolutely in shock at how they left the site that’s been paid more then asked and these issues of repairs, landscaping and pool completions hasn’t been done. I even had to buy top soil and sod for my back yard and lay it down myself because the mud was unbearable! I shouldn’t have had to do any of that considering the sizeable amount of dollars I had put down already for landscaping and pool. They sent me an official email requesting finalized payment when the things I have requested haven’t even been dealt with. Not to mention I see absolutely nothing on that stating what is being deducted for their crews neglect, and damages. I’ve sent them the invoices and quotes from other companies for the repairs to the steps and electrical, so I don’t understand why none of that hasn’t been deducted off the totals. Which I should add the biweekly cleaning maintenance I am paying, because of the dirt and debris that gets into the pool from them not finishing the landscaping in the backyard. I don’t know of any reputable company that would come in and damage a property and walk out because they want their final payment before the job has been completed. Even talked to many other companies about this and they are shocked that this is how they do business.
I have 2 small children an elderly mom and a puppy that can’t even enjoy the backyard and can’t even go up my front steps as it’s not safe.

0 of 1 people found this review helpful.
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Company Response

Hi Nicole,
It is unfortunate that you feel this way. Our company has made several attempts to reach out to you and rectify this situation; however you refused to communicate, and also hung up the phone on the last communication. All damages that you mentioned were addressed. As we have mentioned, once your pool was complete, there is an outstanding contractual obligation to pay prior to any landscaping to begin on your landscaping project. From previous payment history with our company, and your several delinquencies, we cannot move forward until we receive payment for the work rendered. Ciscon Landscaping and Outdoor Living have been in business for over 17 years, and have never, and will never, leave a jobsite as you've tried to describe. Unfortunately, this has now been handed over to our legal team to handle as we cannot comment any further. We wish you the best of luck.

Private User
Private User
Private User reviews Burlington, ON
10/10

Backyard hardscape

Ciscon is reliable and very very courteous and polite. Highly recommend them. They also have great ideas about to make spaces work.

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Chantelle in Waterdown
Chantelle in Waterdown
1 review Hamilton, ON
10/10

Stone advice

Ciscon Lanscaping did not do our backyard as we had already signed a contract with another company but my husband and I were having a difficult time picking stone colours that would work in our backyard. I had made a post online looking for advice and pictures of others backyard for inspiration and Carmen had commented on it. I reached out to her to ask her some questions, she asked me to send her some pictures and she would give some advice on stone colours. She went out of her way to answer my questions, ease my mind and also sent me pictures of what I was looking for that she had done. I can't even believe she did that just to be a good person. If I have any work in the future I will most definitely reach out or recommend her! Thank you Carmen for easing my mind, being honest and overall being a great person helping out another person!

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Nader in Toronto
Nader in Toronto
2 reviews Burlington, ON
10/10

Outdoor Landscaping - Professional Quality Workmanship and Service

My family and I are simply over the moon with all the wonderful work of the great people of Ciscon, not to mention a very pleasurable journey from start to finish ... timeliness, no surprises, professionalism, attention to detail, respecting budget constraints, and overall delightful to deal with! And apparently there is a buzz in the neighborhood of the family who had a full transformation on their curb appeal!

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Pool and landscaping

Paul and his team were amazing to work with. From design to installation we had a great experience. Great work from a great crew. We are so happy with our landscaping and new fibreglass pool. I would highly recommend Ciscon to any home owner.

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gsymington2 in Burlington
gsymington2 in Burlington
1 review Burlington, ON
10/10

Backyard Renovation

Outstanding!

Can’t say enough about Paul and the team at Ciscon. From the beginning to final completion everyone we dealt with was professional, knowledgeable and sincere in their hope to create a perfect outdoor living space.

We completely trusted them to make suggestions and find solutions to any and all aspects of the yard design. Communication was excellent. Project was on time and on budget.

Paul is very genuine and runs his company with integrity. Highly recommend Ciscon Landscaping.

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Tammy from Guelph
Tammy from Guelph
4 reviews Burlington, ON
10/10

New stone patio

Ciscon Landscaping just completed a new stone patio in our backyard. They did a great job, started and finished on time and stayed on budget. I would definitely work with them again and recommend them to others.

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Tim M.
Tim M.
0 reviews Hamilton, ON
10/10

Driveway/Walkways stone

Very professional, took time to make sure it was perfect and obviously took much pride in their work. Was on site all times and pleasure working with them in this project. Luke, the project manager was exceptional in his knowledge and workmanship and gave excellent guidance to his team.

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Company Response

Thank you!
Paul Cisterna
Ciscon Landscaping
https://cisconlandscaping.com
905-315-9217

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ciscon Landscaping

Your perfect landscape… in one stop.
Whether you’re updating an existing landscaping or starting from a clean slate, we treat our work as outdoor art: beautiful, unique, and expressive.​
We specialize in giving you a 'one-stop-shop' experience for all of your landscaping needs.
We can start by being a visionary to your project, and planning all aspects from the design, to build, to decorating.

Our company has proudly been serving the area for over 15 years. We work closely with our clients to actualize their ideas and ensure that they have a role in the creative process every step of the way.

All our employees are fully trained and insured. Our devotion to providing our customers with respectful customer service, high-quality craftsmanship and competitive pricing has proven to be a recipe for success. We work with trained horticulturalists to provide the best advice on types of trees to plant and work efficiently with state-of-the-art machinery for all our work and easy clean-up.

In order to keep our prices down, we have learned from experience that it is important to have partnerships with local providers. Thus, over the years we have developed partnerships with local businesses for most of the materials we use, making our materials easy to obtain and keeping our costs low.

Our Services Include:
*Landscape design/build
*Hot Tubs
*Pools
*Patio Furniture
*Property maintenance
*Interlocking Stone
*Outdoor Kitchens
*Landscape Lighting
*Lawn Cutting & Grounds Maintenance
*Sodding & Grading
*Spring & Fall Cleanup
*Snowplowing & Snow Removal

Workmanship Guaranteed
Reliable & Fully Insured
Free Estimates

CATEGORIES
Landscape Contractors & Designers and Interlocking Stone
PRODUCTS
LANDSCAPE DESIGN/BUILD PATIO FURNITURE HOT TUBS POOLS FIRE PITS LIGHTING
SERVICES
*Landscape design/build *Pools *Hot Tubs *Patio Furniture *Property maintenance *Interlocking Stone *Outdoor Kitchens *Landscape Lighting *Lawn Cutting & Grounds Maintenance *Sodding & Grading *Spring & Fall Cleanup *Snowplowing & Snow Removal
BRANDS
Bullfrog Spas Inspiration Spas Latham Pools Dolphin Pools
SPECIALITIES
LANDSCAPE DESIGN/BUILD Pools Hot Tubs Patio Furniture
WEBSITE
http://www.cisconlandscaping.com
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
14
PAYMENT METHOD
Cash, cheque, Visa, Mastercard, Financing Available
LICENSES
ICPI Certified Installer
MEMBERSHIPS
Landscape Ontario, ACMO, CNLA Canadian Nursery Landscape Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.