We were replacing the toilet in our downstairs bathroom shortly after purchasing our new house. Seemed like a fairly simple project...and it was...until we discovered that toilet in on a concrete base, and something was broken and the flange needed to be replaced. As we did not have the tools for this (needed a concrete drill, and the ones were bought just were NOT working for us), and were getting very frustrated trying to get it fixed, we decided to hire someone to do it for us. They were able to come out quickly, and get it all done for us before our house warming party. They were prompt and finished quickly. Would definitely recommend them to others in the future.