Ye Olde Plumber

Had them come in to do some work on a kitchen. Did not receive a bill for 6 months. They had kept my visa on file and charged it without my approval as the billing was incorrect. The plumber did not have all his equipment and had to drive back to the shop. He also kept forgetting items in his truck (3 x 20 minutes per time). Asked to have someone call back about all the issues, but nobody did. They seem very disorganized. Plumbing skills vary too. A second plumber (Simon) was sooo much better than the other one we had. i would really suggest using a different company.