I called Mark in because his expertise seemed needed as in 3 days this minor inconvenience had turned into a nightmare. He used the camera
and then snake on the line and established we had stone in the pipe and a break which turned out to be at the "Y" junction. This break was in the main drain line of the house and disabled all our plumbing including all 4 washrooms.
Mark gave me a detailed estimate the following day. He did the work in his first full day opening along with Matt. He said he would be here at 8:30 and he was.
They cleaned up well after the job and Mark stuck to his estimate and played no tricks. I feel the price was fair and the work excellent. He gave good advice on maintenance in the future to prevent further problems.
The photos are in timed order at 11:00 am 12:38 pm 3:31 pm and 4:28 pm You can see what they had to deal with in photo 2. This work was performed Dec 9th 2019.
I will use Drain Relief in the future and do not hesitate to recommend their services. Also note that despite it all Mark is still smiling in photo 3.
Their was no incentive to write this review other than being a satisfied
and grateful customer.
- Company Response
Thank you for taking the time to write this detailed and kind review. It was a pleasure working with you!