Turnbull Masonry Ltd.

I recently hired Turnbull Masonry. They were the only masonry company I interviewed, who had a solution for all of my problems. Problems that 2 other masonry companies had left me with.

PROBLEM: PORCHES

I had put in new sidewalks made of natural Banas stone and wished for my new porches to match. The previous masonry company had said that wasnt possible, so suggested gray parging instead. It looked pretty decent when the work was first completed, however within a couple of months, the gray colour began to run which looked awful! So they said they would redo the work, but I should add acrylic sealant to keep the colour from running. However a few months later, the colour had run all over again. Then they stopped returning my calls.

When I contacted other masonry companies for a fix, they said unless you remove the acrylic sealant, theres nothing we can do for you.

TURNBULLS SOLUTION - PORCHES

Clint quickly identified why the parging had failed, explaining that the weather must have been too cold. It was indeed done in late autumn.

Clint detailed how he would remove the acrylic sealant and said there was absolutely no reason I couldnt have the Banas porches I had wanted all along. Zubair did the work and the porches now look exceptional. I have since received MANY compliments!

PROBLEM: RETAINING WALL BORDERS

I had poured a concrete perimeter at the top of 2 retaining walls, to attach a glass safety railing. The previous mason had suggested that gray parging would improve the look and match the porches, however the parging suffered the same fate as the porches, complete with hard to remove acrylic.

TURNBULLS SOLUTION - RETAINING WALL BORDERS

Clint suggested sanding off the acrylic on the concrete border and then to continue sanding, so Id end up with polished concrete. Ive seen polished concrete floors and think they look amazing, so this seemed like a great solution. Jason from Turnbull worked diligently on the sanding, which is back breaking work. They look incredible and exceeded my expectations!

PROBLEM: BRICK WORK

I had enlarged several windows, so the window company sent a masonry company to do the required brickwork. The work itself was fine, however the mortar they used didnt match the mortar on the rest of the house! I was told I needed to give it time to cure, however after paying my money and waiting a couple of weeks, it still looked the same. Then the company would no longer return my calls.

TURNBULLS SOLUTION - BRICK WORK

I had Turnbull repoint the bricks around the windows, so the mortar would match the rest of the mortar on the 85 year old house. To my surprise, the new mortar didnt match either! So I phoned Clint, explained the situation and he said not to worry, that they would fix it. Youll never get a perfect match with older mortar, but its now much much improved. While they were changing the mortar colour, that also removed a lot of old mortar on the face of the bricks, which made them look dirty. So in the end, they turned out way better than I expected!

TURNBULL MASONRY EXPERIENCE

My experience with Turnbull Masonry was a 10 out of 10. Its true that they made a mistake on the mortar, but they owned up to it and did right by the customer. This gives me even greater faith in recommending Turnbull to others. Thanks again to Clint, Zubair and Jason, for their amazing work and for putting the customer first! Turnbull is a family business. They are knowledgeable, professional, extremely talented and a sincere pleasure to deal with. I could not recommend Turnbull Masonry more highly!!

The staff I dealt with prior to the work being done were professional and pleasant. The workmen who did the job were also pleasant. I cannot comment on the quality of the work since I am not skilled enough to know nor can I climb high enough to see it up close. But the pictures look good, and this company came highly recommended by people in the home construction / renovation field so I am giving them a very good review.

Excellent service, prompt communication and very professional. Turnbull did a major wall repair for us and it was done quickly and with very little interruption of our business. Great company to deal withI would highly recommend.

Very professional. Excellent work and work ethic. Did a great job. I would highly recommend this company

I am very happy with all aspects of Turnbull Masonry Ltd. service all the way from the estimator to the office staff and especially the crew that repaired my chimney which had a lot of old, rotten bricks that were spalling badly. The bad bricks were removed and replaced by new ones and fresh cement. I also liked the fact that the crew set up a scaffold for the sake of safety and after the work was done cleaned up after themselves. I would highly recommend Turnbull Masonry.

Perfection! The owner of the company said the work would be perfect and it was. I could not have been more pleased with all aspects of this project. The two masons did a beautiful job, and cleaned up so that there was not a trace of dust or debris.

It is very cheering that the owner should care as much as he does, and that his employees are as accomplished as they are.

Very satisfied with the work done. Cost was more than other quotes obtained but worth the quality and thoroughness of work. Also, very pleasant and diligent (didnt even stop for lunch!) technicians especially Sherman who really knows his stuff.

Very skilled bricklayer; cleaned up area each day; very pleasant to deal with; worked continuously from start to finish.

Excellent work and completed in a day. We would highly recommend their services. Price was competitive

After contacting several masonry companies on HomeStars, Turnbull Masonry contacted us promptly. Several days later, an estimator visited the property to assess the chimney damage. Soon after we added tuckpointing and caulking to the scope of the project. The quote was thorough and clear. About two weeks later, a team arrived to set up scaffolding and make the repairs. Two workers demolished the chimney down several courses, rebuilt it (taking care to match the brick and mortar), installed a new concrete cap and flue tiles. They also tuckpointed a number of spots and caulked the gap between the porch and house. Hadayath and Alessandro worked efficiently to get the job done in an afternoon. They were professional and tidied up afterwards. Thanks to Bill and Ellen for coordinating the project and the invoicing. We are delighted with the work and will use Turnbull Masonry again for any future projects.