Reviews

10/10

Following extensive online research and several contractor interviews, my husband and I settled on the Home Improvement People. Elia provided an estimate to renovate two large rooms in the basement as well as the front entrance. He answered all our questions and gave us confidence that HIP was the right choice. That was in the summer of 2017. After a false start with a team that wasn’t the right fit for us, Chris came on board to head a team that did a masterful job of completely gutting our partially renovated basement and finishing it. Among other things, this included asbestos floor removal, floor levelling to ready for tile, and electrical for pot lights. Along the way, several changes were made to the initial scope of the project. We asked that a number of doors upstairs be replaced. Elia accommodated these requests and Haydee in the office tracked them carefully. We were delighted with the finished basement, front entrance, and doors. In the summer of 2018, heavy rainfall flooded several houses in our neighbourhood, including our basement. We called Elia again. A flood event is distressing; he understood and put our minds at rest. We asked if Chris was available to make the repairs. There wasn’t sufficient work for an entire team, but Chris came every day for several weeks to complete the job himself. What an efficient and skilled worker. The site was tidied each evening. The basement looks fabulous again! We are grateful for contractors like the HIP who are reliable, do excellent work, and are pleasant. Once the budget is set, there are no hidden extras. Thank you, HIP! Your crew members are tops!

1 of 1 people found this review helpful.
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Company Response

Oh my! What a review! We will pass on the compliments to Chris, Elia and the rest of the crew.
Thank you so much for taking the time to post about your experience with us.

Ben & Dan

10/10

I found Royal Work Corp. Waterproofing on HomeStars. Anatolyi arrived soon after my call to investigate a crack in our bungalow’s basement foundation. He was efficient and thorough in his investigation, discovering a second crack that was overlooked by another company. He also explained the project in detail, showing photos and telling me what to expect. The team of Andrew and Maros arrived on the scheduled day to excavate down to the footings, examine weeping tiles, seal cracks, and install two window wells. Anatolyi used a camera to assess the condition of our water pipes. Due to recent flooding in our neighbourhood, he recommended the installation of a backwater valve. The entire project was completed on schedule as described: four days including A/C disconnection and reconnection for the waterproofing and approval by a city inspector for valve installation. Anatolyi made all the necessary arrangements with outside service providers. He even helped me complete the form for the backwater valve rebate. (Estimate provided in this review does not include the rebate.) Our property was returned to normal and everything was cleaned up. Despite the rainy autumn weather, there was not much mud to speak of. I am grateful for the expertise of the team from Royal Work Corp. Waterproofing—the company's 25-year guarantee gives me confidence in its workmanship.

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Company Response

Thank you for sharing your experience and feedback with other homeowners who might be in the same situation as you.We always aim to be the best when it comes to basement waterproofing, as we aim to provide reasonable pricing and client satisfactory to each and every client of ours. We will make sure Anatoliy reads your review. Do not hesitate to contact us if you ever require any assistance in the future. Thank you for choosing Royal Work Corp. Waterproofing Company Toronto

10/10

Following an extensive basement renovation, our house needed its ducts cleaned. I visited the HomeStars website and chose Ozone Duct Cleaning. Today I am breathing easier. Yesterday, Todd cleaned the air ducts, cold air returns, bathroom exhaust fan, and dryer vent. Although the air ducts were cleaned by another company following our last major renovation years ago, the job was less than adequate. Todd spent more than four hours remedying the situation, including clearing out 1" of pet hair lining the cold air returns. We moved in 12 years ago and have never owned a pet!!! Todd was respectful of our time and property. He called ahead to confirm his arrival time. Prior to starting, he took measures to protect our home. His powerful equipment is noisy, but it does the job! I could hear clumps of debris tumbling through the hose on its way out! When he left, all the vent covers were reinstalled, the bathroom fan back in its housing, the dryer rebalanced, and the furniture back in its place. He also took the time to advise us about furnace filters and humidity levels. On request, he also showed us how to replace the evaporative pad on our humidifier. Thorough work takes time. You get what you pay for - the service was worth every penny. Greater efficiency for our furnace, bathroom fan, and dryer vent will prolong the life of that equipment. Improved air quality in our home means better health and peace of mind. In an industry whose reputation is diminished, Todd provides a high level of client service and education in an attempt to regain the trust of the public. I am pleased to support a company with this level of integrity, character, and commitment. Ozone Duct Cleaning is literally a breath of fresh air!

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Company Response

Thank you so much for the extensive and positive review, and the kind words, we really appreciate you taking the time to do so......we are very happy that we could accommodate, and make a difference with the services we provided, it is great to hear such positive feedback from satisfied clients .....thanks again, and as always, do not hesitate to contact us anytime with any other questions

10/10

The lawn was in desperate need of restoration when we purchased our house. Weeds and bare patches were abundant on our corner property. Following the first do-it-ourselves summer, it was clear our lawn was more than we could manage. LawnSavers worked with us to address concerns. They applied environmentally-friendly products to control weeds and to fertilize; they aerated and overseeded. After 2 years of treatment, our lawn was looking vibrant and healthy. Eight years later, we continue to use LawnSavers. They offer seasonal packages with add-on services to address specific issues. And we are confident that products used are safe. We receive advance notice of service calls. I am not sure if the timing is planned or coincidental, but certain applications requiring follow-up with watering (to optimize the treatment) seem to take place the day before rain is forecast! This strategic timing saves us hauling the water hose around the property the next day. Office staff are helpful in recommending service options to suit our budget and never oversell. We are grateful for the tech services Steven, Blair, and others provide. We enjoy our lawn...and the compliments from neighbours.

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Company Response

Thank you for outlining the results that can be achieved by working together. Although we can never admit that we can predict mother nature, we constantly rely on the newest technology available to get you the best results possible. I will be sure to share your positive comments with our team of specialists!

10/10

This review is long overdue. Andrew and his team of workers arrived to remove five declining/dead trees, including a birch that was in danger of falling on our house. After arranging for the work to be done, Andrew arrived two weeks beforehand to trim the birch because he was concerned it would succumb to high winds before our appointment. We were impressed that he cared enough about our property to provide this level of service. On the day, the crew worked steadily until the work was completed, late into the evening. The stumps were ground and the wood hauled away. He left firewood for our neighbours to pick up, even cutting the logs to size for easy transport. His team also trimmed some mature trees that were overhanging the roof. Andrew impressed us with his dedication to trees, mindfulness about safety, and thoughtfulness for the homeowner. We highly recommend the Re:Leaf Group.

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Company Response

Thank you for your feedback. We appreciate the time you spent to share your thoughts. It means so much to our team to know that their work ethic and standards are appreciated.

10/10

When it came time to replace our leaky eaves, we researched companies on HomeStars and found North Shore Eavestroughing. A visit to their website was exceptionally educational. Laura arrived for a consultation. Besides replacing the eaves, she recommended leaf guard installation. No high pressure sales, just an alternative to our annual eaves clearing chore. After seeing leaf guard samples and hearing about her own linden pod woes (those small seeds that drop by the millions from linden trees), we were persuaded. No regrets. The eaves and leaf guard system were in place in less than two weeks of initial contact! Our thanks to installer Nick and his team. North Shore Eavestroughing provides exceptional service, installation, clean-up, and follow-up. During a rain delay, Laura stayed in touch. We will not miss clearing our eaves. And we have complete confidence that our basement will stay dry during the next big rainfall! Thank you, North Shore Eavestroughing!

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Company Response

Thank you for this lovely review. We had a a big rainfall last night so your system had a good testing. I am quite confident that you will be happy with the new leafguard. We all have better things to do than scooping debris out of our eavestroughs and we certainly don't enjoy mopping up wet basements. You have some peace of mind now.