Mr. Heat Mechanical Inc.

Heating & Air Conditioning
16-16 Sims Cres. Richmond Hill ON L4B
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Heating & Air Conditioning
Mr. Heat Mechanical Inc.
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95%

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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Mr. Heat Mechanical Inc.

Average customer rating:
9.8 10 (177 reviews)

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Melissa in Cambridge
Melissa in Cambridge
0 reviews Cambridge, ON
10/10

HVAC Repair

We used Mr. Heat Mechanical Inc. as we were experiencing issues with our furnace. Their service was absolutely outstanding. They came quickly and had our furnace up and running in no time. We found them to be extremely honest and reliable and would certainly recommend them to anyone without hesitation. Thank you to Mr. Heat Mechanical for helping us and being so wonderful!

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Allen in Thornhill
Allen in Thornhill
1 review Markham, ON
10/10

Air Conditioning installation and service

I called Mr Heat for service this week (Aug 17, 2021) due to our home central A/C not working (outside unit was not running). 11 years ago Mr. Heat installed a new A/C for me in 2010, I was very satisfied at the time with the knowledge, professionalism, credibility of the technician, as well as pricing discussion.

So I confidently called Mr Heat to take care of my A/C issue (first time ever needed service in over 10 years), and asked for Mike, the same tech.

As I watched the tech at the outside unit, I was impressed by his step by step investigation into the problem, and his testing of the root cause(s) and ultimate solution. I am very satisfied with the outcome, and the speed at which the problem was resolved, same day that I called.

I would not hesitate to call Mr. Heat again if I needed another trustworthy HVAC person in future.

P.S. Cost for the repair was for the recent service call, parts and labour.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fast and courteous

I called to make an appointment and somebody was able to come the next business day. They called before arriving and arrived exactly within their appointment window. The technician was very courteous and polite, wore his mask the whole time. I would call them Mr Heat Mechanical again if ever I needed help with my fireplace again.

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Claud in Toronto
Claud in Toronto
2 reviews Vaughan, ON
10/10

Service and Installation

I have used Mr. Heat (Nima) on several occasions. From installing my new A/C unit to servicing my furnace and installing a new gas line. He goes above and beyond to ensure everything is working properly and efficiently. Nima is amazing person and an absolute professional. I recommend him to all my family and friends.

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Company Response

Thank you for your business and positive review.

Maylee in Richmond Hill
Maylee in Richmond Hill
1 review Richmond Hill, ON
10/10

Air Conditioner Installation

Great company & great customer service. Mr Heat has been my go to company for the last 10 years for all my HVAC needs. My old a/c unit died on Monday & I called Nima. He responded right away & emailed me a quote. Nima & his team installed the new a/c unit on Thursday just in time for the next heat wave. I could not be any happier with my new a/c unit. It's bigger, better & quieter than my old one. Nima is very professional, knowledgeable, personable, reliable & trustworthy. I appreciate having all my calls & questions answered in a timely fashion. I highly recommend this company.

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Company Response

Thank you for your business and positive review

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner not working

Nema showed up quickly and spent his time checking what could be adjusted/ cleaned/ tweaked before suggesting any parts/ further services. Amazing.

I’m so used to having someone show up, walk around and say they need to get a part after 10 minutes and they’re gone. Not Nema- he spent his time to really figure out and not rush to the next job.

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Company Response

Thank you for your business and positive review.

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Furnace and AC Installations and Annual Maintenance

I hired Mr. Heat Mechanical to replace my existing HVAC system around 6 years ago. They also help me with annual maintenance since day one. They are very professional and hospitable. Their pricing is also fair. I definitely recommend Mr.Heat to all my friends and family.

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Company Response

Thank you for your business and positive review.

claudia.lavecchia
claudia.lavecchia
0 reviews Richmond Hill, ON
10/10

Service

Nima was exceptional! He took the time to explain the issue which made me feel better having a baby in the house. He was quick, efficient and very knowledgeable. Would highly recommend and would definitely reach out again for his services.

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Peter in Mississauga
Peter in Mississauga
1 review Markham, ON
3/10

Head Technician was rude

Today (May 2021), our gas fireplace which was turned off for the spring/summer season could not be re-ignited.

In the summer of 2018, the same issue developed and it was the first repair on the Insta-Flame Majestic gas fireplace which was installed in the new house in 1997.

Mr. Heat Mechanical's Head Technician in July 2018 came to diagnose and replace the one millivolt gas valve and one complete pilot assembly. He was pleasant. The service and diagnostic fee was $85.00 + 13% taxes. The total repair was $1376.00. Shockingly expensive.

Today, the same Head Technician returned to diagnose the no start issue. He didn't call in advance like he was supposed to to announce his arrival. My spouse opened the door. He was rude to her. He was cold and was rushed as if he was having an off day or perhaps he was annoyed that he had to return. A complete change in attitude. The re-ignition of the fireplace took about 5 minutes. Of course, the service and diagnostic fee jumped to $129 + 13% taxes which I had to pay. A bitter feeling which left my spouse and I shocked. We won't be using or recommending Mr. Heat Mechanical again.

1 of 1 people found this review helpful.
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Company Response

We appreciate your feedback. Please note the following are Mr. Heat Mechanical policies :

1. We confirm our service charge rates with customers before booking an appointment with them.
2.Our fireplace repair warranty is One year on parts & labour on major repairs.
3. It's customers responsibilities to know basic operating & safety procedures of their gas fireplace in accordance to manufacturers written information including lighting pilots.
4. Our licensed professional techs are trained to avoid engaging with rude,vulgar, verbally abusive, hostile, disrespectful and unreasonable customers at the job site.
5. Our licensed techs are instructed to call customers 30 to 45 min ahead of their arrival unless instructed otherwise by the customer.

Management.

Private User
Private User
0 reviews Toronto, ON
10/10

Stellar work and service

We hired Mr. Heat to install a new air conditioner and replace our old furnace. Their work from the estimate phase to the on-site installation was extremely smooth. We were very pleased with the attention to detail during the installation, and the clean up after! They were very independent during the installation process, which made it easy for me to take care of my 6 month old while they worked away in the basement. Additionally, they made great decisions in the basement with the new piping for the air conditioner and furnace that showed the care they took in planning the installation. We are very pleased with their work, and would recommend them to anyone!

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Company Response

Thank you for your business and positive review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Heat Mechanical Inc.

Mr. Heat Mechanical is HVAC-R Contractor (Heating Ventilation & Air Conditioning & Refrigeration) specializing in Sales Repair & Installation of Heating and Cooling equipment covering the Greater Toronto Area.

Gas Piping for BBQ,Stove Range & Pool Heaters, Central Air Conditioning Sales & Service, Gas Furnace Sales & Service, Commercial Packaged Sales & Service, HRV & ERV Sales and Service.

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CATEGORIES
Heating & Air Conditioning, Fireplaces, and Solar Water Heating
PRODUCTS
Lennox Furnace, Lennox Air Conditioners, Fireplaces, Humidifiers, HRV, ERV, HEPA Filters, Electronic Air Cleaners, Rooftop Commercial Units, Garage Heaters, Unit Heaters, Infrared Tube Heaters, Ventilation Fans, Hot Water Heaters, Tankless Water Heaters, Underground or Above Ground Gas Piping, BBQ line, Stove Gas Lines, Chimney Liners.
SERVICES
Gas Furnace Repair,Lennox Furnace Sale & Installation,Gas Fireplace Repair,Home Humidifier Installation and Repair,Installation of Indoor Air Quality Equipment
BRANDS
Lennox,Carrier,Goodman, Keeprite, LG, Navien, Rinnai, VanEE, GeneralAire, Aprilaire, Honeywell, Trane, American Standard, Bryant, Rheem, York, Nepoleon, Continental,Majestic,Valor,John Wood.
SPECIALITIES
Residential, Commercial, Industrial
WEBSITE
http://www.mrheatmechanical.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
15
RETURN POLICY
Yes. Conditions Apply. Call for details.
PAYMENT METHOD
Cash, Cheque, Visa, Master Card
LICENSES
Gas Technician 1 & 2, Refrigeration & Air conditioning License 331A & 313D
MEMBERSHIPS
HRAI Member CompanyTSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
May Vary By Product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.