I would not recommend dealing with this company to anyone. Simply put, it was one of the worst experiences I have ever had in dealing with any business in my life. My wife and I ordered a number of pieces of concrete furniture from Jon and provided him with a significant deposit (down payment) on the furniture in April of last year. These items were supposed to have been completed and delivered to us in approximately 4-6 weeks. After many deadlines for delivery of these items had passed, the furniture has still never been delivered to us. When we had initially tried to contact him about the delays, he became elusive, difficult to reach, and gave us a number of excuses as to why the items had been delayed. In September of this year, after giving Jon many extensions and opportunities to make things right and deliver the items that he had promised us, we were forced to let him know that we were no longer interested in them and let him know that we would like our deposit returned to us in full. Since then, he has failed to respond to all of our attempts to reach him by phone and through email, and has yet to provide us with the refund that we have asked for. Unfortunately, at this point we are not optimistic that he will provide us with our money back and can only conclude that he has intentionally misled us and has taken our deposit from us with no intention of returning it to us in good faith.
- Approximate cost of services:
- $2,900.00