deck and porch restoration, roofing repairs
Gordon Bailey goes by the mantra "i'ts not how you start, it's how you finish".
We hired Gord to restore our deck and porch back to its historical roots. We paid a 50% discount and paitently waited for the project to begin.We waited for a period of time within which most people would have gone to court, but instead kept our faith in Gord knowing that once he got over the medical issues, staffing problems, and several cynical phone calls from us, he would make good on his word, or at least the signed contract.
When the time finally came, Gord sent his top guy, Joe, to do the deck floors, a neighbour to organise the backyard to become workspace (my backyard has never looked cleaner nor more organised, this guy left me speechless), hired a fantastic carpenter whose skill and talent were outdone only by his unquestionnable work ethic!
At the end of the day, we now have a porch and 2 decks that make our home the most historically beautiful house on the street!! (Once the garden gets straightened out, it will be even better!). He finished well on this project.
The most important thing for us however, is that Gord did not run away with our money, he absorbed and digested our anger about all the delays, and went out of his way to make amends.
He knows his stuff, and that's why even after all the delays with our home porch/deck project, I hired him to do the repairs to the roof of one of my investment properties.
He's not cheap, but because he knows his stuff and he has Joe, my husband and I are sticking with Academia to replace the entire roof system at our home, for the spring of 2012.
I can tell you that he isn't greedy, because I recently consulted with, and asked him to evaluate two quotes for a roofing job in Hamilton, and rather than stepping in to do it, he was honest enough to say he is not licensed to work there, but went out anyway to assess the situation in order to give me a professional opinion of what was needed, in order for me not to be duped by other companies.
Academia is "old school"--honest and knowledgeable, excellent value for the money.
I won't thank him here, not yet, since my home roof is still on the docket, but I am looking forward to a solid roof, and that new skylight for my artisan room/office!
After all this, YES, I HIGHLY RECOMMEND THEM!
Consuelo de la Vega
Homemaker and Investment Property Manager
- Approximate cost of services:
- $20,000.00
- Company Response
Connie, the truth is the truth and for this I thank-you, Yours was a project that we are extremley proud of, however, I feel you would have to travel very far to find a 3 tiered porch that looks as good. I thank-you and David for your patience,belief and faith in me and to God for getting my health back. We will always remain loyal and be there for your family and again thank-you for treating Joe and myself like we are members of yours.