My experiences can probably be summed up thus: the end of the day, after the inspector had departed, I was left feeling like *I hadn't paid enough* for the service.
From first to last, things were absolutely exemplary. Erica called me literally seconds after submitting the online booking form, and I glided through what was probably the most pleasantly efficient phone call I've ever had. My experience went from strength to strength though when I met Jon, my inspector. Consummately professional, Jon had a twinkle in his eye and after latching on quickly to the fact that I was a first-time buyer, he was particularly patient and good-humoured, and explained everything from the technicalities of the inspection through to some home maintenance tips and even negotiation techniques for dealing with contractors. Just by noticing some new wood in an odd part of the crawlspace, he picked up on some water damage that had been repaired. Our house has a particularly high ceiling in the living room, and one catchphrase of his, "always look up" stuck with me and will no doubt help catch some maintenance issues early in the future.
All professional services should be like this! I'd recommend James Dobney Inspections without reservation. When you book, ask for Jon!
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- Any advice to offer fellow homeowners facing a similar project?