Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (414 reviews)

Sort by

mdorion80
mdorion80
1 review , ON
10/10

Windows replacement in the Kitchen,Bedroom and Living Room

The workers were very professional and kind. they always made sure that we were satisfied.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Thank you so much for your review! We are so pleased to hear that all went well with the installation. Welcome to our Landmark Family!

p.ellis56
p.ellis56
1 review Ayr, ON
10/10

Windows

Amazed at how fast they were - looks great and no mess left behind at all...no more cold wind on the back of my neck when sitting on the couch!

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you so much for your feedback! We are happy to hear that everything was completed quickly and efficiently. We appreciate you sharing your experience with us and we look forward to serving you in the future.
Thanks!

dina.cudini
dina.cudini
1 review Ottawa, ON
10/10

Window replacement

Great windows, great workers, attentive, safe, knowledgeable, teamwork, personable. Workers arrived on time, finished on time, left the work area tidy. Explained what they were doing and why.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you so much for the great review! We love hearing that the install and overall experience was completed to your satisfaction.
We appreciate you taking the time to let us know how everything went. We always appreciate getting feedback.
Thanks again!

brownmaxfield
brownmaxfield
1 review Sarnia, ON
7/10

Sliding door in kitchen

The workmanship was very good. My only complaint would be re: communication. We placed our order in November however did not hear back from the company until the first week of January. It would have been nice to have received some idea as to when the work might be completed. Several phone calls were not returned.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you so much for your review. We are glad to hear that the workmanship of the install was good. We do apologize however, that we fell short on our communication with you. We are constantly trying to improve our processes and we have made a note of this issue so we can improve our processes going forward.
Thanks again and we look forward to serving you in the future.

caitlyn_522
caitlyn_522
1 review Brighton, ON
0/10

Windows

Terrible workmanship. Multiple no show-no calls terrible customer service. Wouldn't recommend it i would rather go out of my way to warn others of the nightmare they could end up in. So far I have warned one potential customer and after seeing for themselves they went with a local company

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Dear Caitlyn and Troy,
Thank you for taking the time to write a review about your experience with us. It always hurts to see a disappointed customer, as we strive for the best here at Landmark. It was unfortunate that there were some delays in the installation of the windows. We are actively making changes to try and improve all of our processes and we will use your feedback as a tool to better ourselves as a company.
Sincerely,
Landmark Home Solutions

kesson
kesson
1 review St. Catharines, ON
10/10

Windows

I love my windows and the guys where ver nice n clean but when putting my kitchen window
In they broke my tiles not happy about that and I sent a email out to you guys but no responses n calling the company is awful

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Dear William and Tracy,
Thank you for letting us know about your installation and the problem that occurred. We are glad to hear that you love the windows but sorry that you had an issue with the tiles. I have notified our Service department and someone will be getting back to you to get this resolved.

Lori
Lori
1 review Napanee, ON
2/10

2 windows and front door

While the window work in the basement appears to be okay. It's had to tell as we are in the throws of winter.
The front door however needs some attention as the foam is leaking out on the outside.
I have called for a week and they haven't gotten back to me. I don't know how thermal it will be if the foam that is supposed to keep it airtight is leaking out.

Approximate cost of services:
$6.00
Was this review helpful?
Company Response

Hi Lori,
So sorry to hear that you are having issues with the door. Please provide us with more information so we can look into this and get is resolved.
Thank you

bill.bettymcfarlane
bill.bettymcfarlane
1 review London, ON
8/10

Leafgard

The work was completed in a timely fashion, great cleanup, no mess left, workers friendly.

Approximate cost of services:
$3,100.00
Was this review helpful?
Company Response

Thank you so much for the review. We are glad to hear that all went well with the installation. We strive to provide great customer service and look forward to serving you in the future. Thank you again.

dorishenhawk37
dorishenhawk37
1 review Hagersville, ON
10/10

New Windows

The work on all of our windows was done and completed satisfactorily. There has been great improvement in the warmth in our home and even the heat distribution is improved . (ie there are no cold spots) There was one exception.. three basement windows were not framed with outside frames ... however there is no problem with them. They are three windows in the basement and are only accessible under a deck that is on the back of our house. Both of the installers (front window and the basement window installers ) and I agreed that if there is no real use except for esthetics that they could be left as is without the frames. It is difficult for anyone to crawl under there and reach the windows except for a "little" person like I. I may even do that when we get Summer. No one sees this or even knows they are there. Otherwise every thing is excellent.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Dear Doris,
Thank you so much for the great review! We are so pleased to hear that everything went well and that you are pleased with the results. We strive to provide great products and service and we appreciate you taking the time to let us now how everything went. We look forward to taking care of any future needs.

phosyatkinson
phosyatkinson
1 review , ON
1/10

All doors and windows of the 3000 sf home.

The only good part of the entire company was the installers.
The sales rep was ignorant after the 30% received. The entire team at Landmark are trained to be dishonest. I went through several project managers and office people.
The project was not completed in a promised timely manner.
Never would I recommend anyone I know to use this company.

Approximate cost of services:
$56,000.00
Was this review helpful?
Company Response

We are so sorry to hear that you had issues with your purchase. Please provide us with more information so we can look into this and get it resolved to your satisfaction.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.