Mona Home And Office Cleaning

House & Apartment Cleaning
Markham ON L3P 1X5
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House & Apartment Cleaning
Mona Home And Office Cleaning
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56%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.5 10 (241 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Home Cleaning

Monica did a great job cleaning my home. She always goes above and beyond and I really appreciate her work. It is obvious that her standards are high and she strives to excell.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thank you! Monica is very meticulous and really strives to please her clients! Her cleaning standards are high and she is reliable, prompt and a happy employee!

Liz from Pickering
Liz from Pickering
3 reviews Pickering, ON
10/10

Cleaning Services

Donna and Macey did a great thorough job thru out the house. Feels great to have a fresh clean home and no dust on baseboards is awesome !!! I would strongly recommend Mona Home and Office Cleaning !

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the positive reply Liz...We are happy to deliver a fresh clean home for you and your family! The ladies are thrilled with the feedback and look forward to continuing your biweekly cleaning service.

Cindy from Toronto
Cindy from Toronto
1 review Toronto, ON
9/10

Routine Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been using Mona's bi-weekly for 6 months now and I am so please. I am a very particular in my home's appearance and my standard is extremely high. Thank you Donna and Daniel for a sparkling clean home.

Approximate cost of services:
$130.00
1 of 1 people found this review helpful.
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Company Response

Hello Cindy! Thank you so much for the wonderful review about Donna and Daniel. They take pride in their work and delivering chemical free cleaning is important to all of us! We are happy you enjoy the cleaning service!

Private User
Private User
Private User reviews Toronto, ON
10/10

Routine Service

We had Monica return for a routine clean today. Monica did a wonderful job. Everything smelled so fresh and looked so sparkly afterwards. What a treat to come home to!

I must also commend the team in the office. Coordinating the scheduled appointments have been very smooth. I couldn't have asked for more! Thank you!

Approximate cost of services:
$130.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the positive feedback! We try our best to make the process as smooth and easy as possible. The team in the office will be happy to know that their good job has been noticed and Monica will be thrilled to hear your kind words of her cleaning. We look forward to keeping your home sparkly clean!

Devon from CDLSI in Toronto
Devon from CDLSI in Toronto
1 review Toronto, ON
9/10

Great work from Gloria

We are very happy with Mona Cleaning service at CDLSI. We have Gloria as our cleaner and are pleased with the cleaning provided. She does a thorough job cleaning our staff kitchen and front entrance. I would definitely recommend her services to others.

Devon

Approximate cost of services:
$0.01
1 of 1 people found this review helpful.
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Company Response

Thank you Devon for the feedback! mona is very happy that you have been satisfied with your ongoing cleaning service. We will keep up the good work!

Jon in Toronto
Jon in Toronto
2 reviews Toronto, ON
10/10

Routine Cleaning

Donna again did a fantastic job, as she does every week, even going so far as to put up new shower curtains for me. She does a fantastic job every week; on time, efficient and friendly. Highly recommended.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jon! Donna will be pleased to hear your compliments. mona's team always tries to deliver the wow factor to each of our clients. So glad that you are satisfied and happy with your continued clean!

Private User
Private User
Private User reviews Toronto, ON
0/10

Superior Cleaning of my home...

I hired Mona cleaning as my brother has used them for many years. After many changes of appointments (due to both sides), they finally arrived. This was for the "Superior Cleaning". Two women spent four hours in my house. Upon the "walk through" I didn't notice the skipped parts. The backsplash behind my stove, the kitchen floor, all the cobwebs around the ceilings, my fireplace hadn't been touched. There was a lot to do, which is why I hired a cleaning company to begin with. As I was walking up my basement stairs into the kitchen I saw all sorts of cobwebs under the kitchen table.
So, no, I would never hire this company again, and no, I would never recommend them.
I did ask for a refund and was instead offered two more hours of cleaning. They couldn't accommodate my hours, so that was never arranged.
This was my first experience with having someone clean my house.
Not impressed, quite the opposite actually.

Approximate cost of services:
$361.00
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Company Response

Dear Client, we are very disappointed to hear this as we try our very best to accommodate each of our clients request. We would have liked the opportunity to redeem our services as mona’s cleaning is guaranteed, meaning if a client is unhappy with the job done we would come in and reclean the areas that they were dissatisfied with. Attempts were made to book in a reclean with you, however we were awaiting a date that suited your schedule. We are more than happy to come in and reclean the areas, please let us know a date that works for you.

Annette
Annette
2 reviews Whitchurch-Stouffville, ON
10/10

Home cleaning

Had a superior clean (deep clean) by Monica and Kylee and could not be any happier with the wonderful cleaning job. They stayed longer than the appointed time and cleaned my house meticulously and now looks brand new! I would highly recommend this cleaning company especially Monica and Kylee for a job well done.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Annette, we are so delighted that you were happy with your clean! mona's team try their best to make each of our clients happy and satisfied with their clean. Kyle and Monica will be trilled to hear your kind words!

I.G.T
I.G.T
5 reviews Toronto, ON
10/10

Bi Weekly Essentials Cleaning

After my last encounter with the cleaning company I was a bit skeptical. I decided to give it a try and I've been very happy with the result so far. First of all Mona's are very organized and send you a reminder of your cleaning appointment. Second, usually you have one person who contacts you and knows about your needs and appointments. I decided to go with the Essentials service and I am very pleased. I never liked the idea of people doing my laundry or replacing my sheets so Mona's service was a good fit. I warned them from the beginning that I have a small dog at my apartment so they send me Donna. She is amazing, my dog bonded with her right away and I know that even if I leave her when the cleaner is coming I can trust that both of them will be fine. Finally, the cleaning results, I couldn't be happier. No complains or remarks, she understood what needs to be done right away - a real professional.

Approximate cost of services:
$63.00
1 of 1 people found this review helpful.
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Company Response

Thank you for all the kind words! mona tries to make the entire process of booking and receiving your cleaning as easy and hands free as possible and we are glad to know that we are going a good job so far. We look forward to keeping your home sparkly clean!

Marie-Josée Smith from Markham
Marie-Josée Smith from Markham
3 reviews Markham, ON
10/10

House cleaning

Nori and Kylee came to my house October 30th and they did a fantastic job. Very good cleaning, spotless. Good attention to detail. We are happy with their cleaning. Thank you!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Marie! Attention to detail is very important to us here at Mona. We happy that we are able to keep you satisfied time after time. We look forward to keeping your home sparkling clean!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your loved ones.

Our staff are professionally trained customer service professionals who have a sincere passion for the work they do. All staff are mona certified prior to cleaning your home.

Our products are Toxin-Free! Your health and safety is paramount so we use only 100% safe for your family and pets, naturally derived products to make your home or office clean (not because it’s the right way to clean – because it’s the better way to clean).

mona will help you breathe easy by eliminating toxic and hazardous cleaning chemicals … and the old school methods with new school appeal are the things that make mona’s heart tick.

CATEGORIES
House & Apartment Cleaning and Renovation Cleaning
PRODUCTS
Vileda, Universal Stone We prefer all-natural cleaning products but it won't preclude clients from using our service if that does not suit their preferences.
SERVICES
Weekly and Biweekly maintenance, One time and Spring cleanings, Post Renovations, Move Ins and Move Outs, Residential and Office cleanings.
WEBSITE
http://www.monacleaning.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
14
PAYMENT METHOD
Visa / Master Card/ AMEX / Interac / Email Money Transfer / Cheque
MEMBERSHIPS
BBB, CFIB, ARCSI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
CALL FOR A QUOTE!
WARRANTY TERMS
24 hour guarantee on our work - more details available in our Service Agreement
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.