Mona Home And Office Cleaning

House & Apartment Cleaning
16A Main St North Markham ON L3P1X2
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93%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.4 10 (172 reviews)

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Em in Stouffville
Em in Stouffville
3 reviews Whitchurch Stouffville, ON
10/10

Great house cleaning!

Norrie and Linda did an excellent job cleaning my 3400 sqft home. They arrived promptly, and were very polite. I was very happy with the level of cleaning that was done. Thank you ladies.

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Company Response

Thank you for your review! We are so happy that you were satisfied with the cleaning and we look forward to your next clean with us.

McQueen in Toronto
McQueen in Toronto
3 reviews Toronto, ON
10/10

home clean

I have been rescued, time and again, from this cleaning service.
There is never enough time in the day. And house work, is never among my worries. Nadia is great. My space is always so clean. Thank you for your attention to detail. (my floors stress me out, and she is always on it)

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Company Response

We thank you for your feedback and look forward to seeing you on your next clean!

Tammi from Markham
Tammi from Markham
4 reviews Markham, ON
10/10

My house is my home again.

For a few years I said I was going to have a service in to do a super clean. We had construction in the back. Two cats. One kid....me. I contacted Mona Home and Office Cleaning and within a few emails and one phone call, it was set for a superior cleaning. Thank you to Linda and to Paolo for your hard work and your time. I think you went above and beyond with some of the tasks. Thank you so much for that. I look foward to monthly services. It's taken a huge weight off my shoulders.

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Company Response

We are so happy to hear that Linda and Paolo came to your rescue and left such a great impression! We look forward to seeing you on your next clean!

Private User
Private User
1 review Toronto, ON
10/10

superior service

I contacted Mona for a superior service and am so happy I did. Kerry-Ann cleaned my house from top to bottom and did an amazing job. I will definitley be using their service again.

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Company Response

Thank you for your feedback! We are so happy to hear that Kerry-Ann did such a great job and we look forward to servicing you in the near future!

Rob from Markham
Rob from Markham
7 reviews Markham, ON
10/10

Initial house cleaning was fantastic

With a baby on the way and very busy schedules there just wasn't time to keep up with the chores so we asked Mona for some badly needed help with getting the house back to where it should be and keeping it that way. Norie, Linda and Paolo were fantastic and we are very happy to have a spotless house that looks totally amazing!

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Company Response

Thank you for your feedback Rob!! We are so happy that our team was able to meet your expectations. We look forward to servicing you in the near future! Please don't hesitate to contact us

Private User
Private User
1 review Toronto, ON
10/10

Condo Deep Clean

Karen did an amazing job giving a much needed deep clean to our condo. Love that the products used are eco friendly. I also received great customer service while arranging the service. I am looking forward to scheduling regular cleanings going forward.

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Company Response

We greatly appreciate your feedback! Karen always tries to go above and beyond to ensure satisfaction with her clients. We look forward to seeing you soon for a Routine cleaning.

Arlene in Markham
Arlene in Markham
1 review Markham, ON
8/10

Home Cleaning

This was the first time I used Mona Home Cleaning, they were very professional and replied to all my questions and emails within 24 hrs,
Kerry-Ann arrived on time and did not waist any time getting to work, she was pleasant and very nice. She did an awesome job and I would highly recommend her and Mona Hone Cleaning!!

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Company Response

Hello Arlene,
We are delighted to hear that Kerry-Ann and mona cleaning were able to meet your expectations! It is always a pleasure serving great customers. We look forward to seeing you on your next bi-weekly cleaning day!

Private User
Private User
1 review Toronto, ON
10/10

Apartment Cleaning

Karen does a great job in her monthly cleanings of my apartment, especially in the high traffic areas like the bathroom. Mona's in general is responsive and accommodating. Highly recommended.

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Company Response

Thank you for your review! Karen takes great pride in her work and strives to do her best each and every time. We thank you for choosing Mona and look forward to seeing you on your next clean!

Private User
Private User
1 review Toronto, ON
5/10

Not remarkable

Cleaning is good but not remarkable. They don't follow through with their 24 hour guarantee. Administration is a disaster, they have no communication with the cleaning person and made many mistakes. It's a good concept, but not well executed.

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Company Response

Thank you for your review and we greatly appreciate your feedback. I would like to be able to address your concerns if you would like to identify your account with me. We do have a 24 hour guarantee and I would like to investigate any issues you had with us if you would kindly contact us at the office with further information. It is our obligation to make things right with all of our customers.

Fiona in Old Toronto
Fiona in Old Toronto
1 review Toronto, ON
10/10

Fantastic, friendly service

I’m so pleased with my first Mona Cleaning experience! From the first email to the first phone call and the first clean - just fabulous. Kerry was just a delight and did an amazing job. I can’t recommend Mona Cleaning enough.

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Company Response

We are delighted to hear that you were pleased with our services. Kerry-Ann takes great pride in her work and we look forward to servicing you bi-weekly

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your loved ones.

Our staff are professionally trained customer service professionals who have a sincere passion for the work they do. All staff are mona certified prior to cleaning your home.

Our products are Toxin-Free! Your health and safety is paramount so we use only 100% safe for your family and pets, naturally derived products to make your home or office clean (not because it’s the right way to clean – because it’s the better way to clean).

mona will help you breathe easy by eliminating toxic and hazardous cleaning chemicals … and the old school methods with new school appeal are the things that make mona’s heart tick.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Vileda, Universal Stone We prefer all-natural cleaning products but it won't preclude clients from using our service if that does not suit their preferences.
SERVICES
Weekly and Biweekly maintenance, One time and Spring cleanings, Post Renovations, Move Ins and Move Outs, Residential and Office cleanings.
WEBSITE
http://www.monacleaning.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
14
PAYMENT METHOD
Visa / Master Card/ AMEX / Interac / Email Money Transfer / Cheque
MEMBERSHIPS
BBB, CFIB, ARCSI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
CALL FOR A QUOTE!
WARRANTY TERMS
24 hour guarantee on our work - more details available in our Service Agreement
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.