Mona Home And Office Cleaning

House & Apartment Cleaning
16A Main St North Markham ON L3P1X2
Write a Review
Write a Review
Website
HomeStars
House & Apartment Cleaning
Mona Home And Office Cleaning
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.4 10 (181 reviews)

Sort by

Ben W.
Ben W.
2 reviews Toronto, ON
10/10

Regular home cleaning

Enjoyed the experience with both the company and the cleaner (Karen). Booking etc. was hassle-free and the policies are transparent. Karen did an excellent job. The house was clean, she did not cut corners, and she got everything done in the time quoted. I have tried a number of other cleaning services in the past - this was a better experience than most.

Was this review helpful? Yes No
Company Response

We greatly appreciate you taking the time out to write a review! Karen gets the job done with great pride and we are always here to assist you with booking any future cleans you may need. Looking forward to hearing from you soon.

ArthurD in Markham
ArthurD in Markham
7 reviews Markham, ON
10/10

Home cleaning

This was my first time contacting Mona cleaning for my house. Karen came on time, was very professional and finished the whole house in the allocated time.

I have had 2 other cleaning services before and this was by far the best one! Worth the money. Thanks Karen / Donna.

Was this review helpful?
Kaycee in Old Toronto
Kaycee in Old Toronto
1 review Toronto, ON
10/10

Home cleaning

Kerry Ann did a superb job cleaning my home. Excellent service. She was a lovely person and did her job in a very professional manner. I would definitely welcome her into my home again.
Thanks

Was this review helpful? Yes No
Company Response

Thank you Kaycee for taking the time out of your busy schedule to write a review! Kerry-Ann treats your home like her own and enjoys meeting new clients like yourself. I am glad to hear that she made such a great first impression. We look forward to booking you in for subsequent cleanings.

Jennifer from Markham
Jennifer from Markham
5 reviews Markham, ON
10/10

House Cleaning

This was our first time using Mona Home and Office Cleaning and we were very satisfied. Kerry-Ann did a fabulous job with great attention to detail. Will be using again.

Was this review helpful? Yes No
Company Response

Thank you Jennifer for your feedback! Kerry-Ann always does her best to ensure her clients are completely satisfied with her work. We look forward to servicing you again in the near future.

Leah in York
Leah in York
1 review Toronto, ON
10/10

Cleaning

Judith came on time. She was very pleasant and cleaned and wiped and vacuumed. She did a great job. I'm hoping that Mona Cleaning will send her again for the next time.

Was this review helpful? Yes No
Company Response

Thank you for taking the time to send us your feedback and post a review! We are happy to know that Judith did such a great job. Please connect with us to let us know when you would like to book in your next cleaning. Looking forward to hearing from you.

Private User
Private User
Private User reviews Markham, ON
10/10

Routine cleaning

Extremely impressed. Worth every penny. Norie did an amazing job. It's amazing that our house was cleaned from top to bottom in one go around, it is amazing the level of happiness and calm from having your house professionally cleaned. Will continue on a bi weekly. Highly recommended.

Was this review helpful? Yes No
Company Response

Thank you for your review!! Norie takes great pride in her work and we are so happy that you are satisfied with your clean.
We look forward to servicing you biweekly!

CLW
CLW
1 review Toronto, ON
9/10

House cleaning

This was our first time hiring a cleaning company for our home, which was unkempt following some months-long home projects. We were in need of a quick, one-time cleanup and MONA Cleaning was able to book us within a week, where other companies either gave us a two-week turnaround, or sounded incredibly sketchy and nonchalant.
Kerry-Ann was our cleaner that day - very friendly and professional, and pleasant to communicate with when we had questions or concerns, esp. as first-time clients. We were happy with the end-result, and would consider her and MONA for ongoing services.

Was this review helpful? Yes No
Company Response

Thank you for taking time out of your busy schedule to write a review for us! I am happy to hear that Kerry-Ann did such a fabulous job and I am glad to know we were able to schedule you in so quickly. We look forward to servicing you again in the near future.

Nancy in Brampton
Nancy in Brampton
1 review Markham, ON
10/10

Great job!

Our office was badly neglected and overdue for a deep clean. Soffee came in and spent 6 hours to make it gleam! We are all very pleased with the quality of the job and are thrilled to be sitting in a nice, clean office.

Was this review helpful? Yes No
Company Response

Thank you Nancy for providing us with such positive feedback! Soffee works very hard with our commercial clients to ensure you can enjoy a more delightful working environment. We look forward to seeing you again on your routine cleans!

Brian MacAskill from Markham
Brian MacAskill from Markham
3 reviews Markham, ON
10/10

Great service and value

I decided on Mona Cleaning due to the fact that they use environmentally safe cleaners, are a local business and offered fair pricing. Their office manager, Donna, was very helpful and communicative. After our first cleaning with Paolo, I am very pleased with the service. He was on time, friendly and polite and extremely thorough in his work. He took care of our home as if it were his own and as a result, I will be signing up for regular cleanings. I would not hesitate to recommend the service to anyone looking for a high standard clean at a reasonable price.

Was this review helpful? Yes No
Company Response

Thank you Brian for your review! We are extremely happy to hear that you have had such an all around positive experience with Mona and we look forward to seeing you on your next clean!

Em in Stouffville
Em in Stouffville
3 reviews Whitchurch Stouffville, ON
10/10

Great house cleaning!

Norrie and Linda did an excellent job cleaning my 3400 sqft home. They arrived promptly, and were very polite. I was very happy with the level of cleaning that was done. Thank you ladies.

Was this review helpful? Yes No
Company Response

Thank you for your review! We are so happy that you were satisfied with the cleaning and we look forward to your next clean with us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your loved ones.

Our staff are professionally trained customer service professionals who have a sincere passion for the work they do. All staff are mona certified prior to cleaning your home.

Our products are Toxin-Free! Your health and safety is paramount so we use only 100% safe for your family and pets, naturally derived products to make your home or office clean (not because it’s the right way to clean – because it’s the better way to clean).

mona will help you breathe easy by eliminating toxic and hazardous cleaning chemicals … and the old school methods with new school appeal are the things that make mona’s heart tick.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Vileda, Universal Stone We prefer all-natural cleaning products but it won't preclude clients from using our service if that does not suit their preferences.
SERVICES
Weekly and Biweekly maintenance, One time and Spring cleanings, Post Renovations, Move Ins and Move Outs, Residential and Office cleanings.
WEBSITE
http://www.monacleaning.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
14
PAYMENT METHOD
Visa / Master Card/ AMEX / Interac / Email Money Transfer / Cheque
MEMBERSHIPS
BBB, CFIB, ARCSI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
CALL FOR A QUOTE!
WARRANTY TERMS
24 hour guarantee on our work - more details available in our Service Agreement
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.