Lux Cleaning

I recently took over as the Housing Corporation Board Treasurer at a University of Toronto Sorority House in need of a deep cleaning and some renovations. After considering several companies for this big project, as well as regularly scheduled maintenance cleans, I selected LUX.

The deep cleaning was done in two stages. On each stage of the cleaning, LUX sent a completely different 3 person team. Both teams were very professional and thorough and worked hard and efficiently. After they were finished, all the common areas of the home were very clean and healthy.

However, I was not completely happy with the final result of what was once a very dirty tile floor that ran the length of the house from the entrance and into the large kitchen and bathroom. They initially hand washed the floor but over 1/2 of the grout was not cleaned to what I thought it should be and I felt it did not match the high quality level of the rest of the cleaning.

I contacted LUX about my concern and they offered to come by the next morning to take a look and re-clean if necessary. When I came in the next morning, two people were hand scrubbing the floor again, making sure to detail clean all the grout lines to perfection. After they were finished, I was very happy with the result and impressed at how they did not hesitate to try and make me 100% happy with their service.

Also, the company took care of the window cleaning, and recommended a duct cleaning and floor restoration company.

I look forward to their team coming in on a regular basis to maintain our refreshed home and would recommend LUX to anybody looking to work with a company that really knows how to clean and take care of their clients.

Thanks again,
Vanessa