Ecoline recently installed a large window in our second level bedroom. The experience was smooth and professional from start to finish, beginning with the initial appointment to take measurements through to the day of installation. Several things were important to my wife and myself. First, all Ecoline employees with whom we spoke were very forthcoming in answering our questions and clear about schedules. Secondly, it was easy to determine at what stage manufacture and preparations were. In particular, they never over-promised, and in fact beat their anticipated deadline by about two weeks. Finally, on the day of installation, the crew was courteous, professional, clear in anwering questions, and cleaned up well after the job was done. Overall, a reassuring experience.