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Home Automation
Sounds Good - Home Theatre, Music Systems & Smart Homes
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92%

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Reviews by rating (past 12 months)

Reviews for Sounds Good - Home Theatre, Music Systems & Smart Homes

Average customer rating:
9.8 10 (50 reviews)

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John in Finch
John in Finch
1 review Burlington, ON
10/10

Home Theatre Equipment

We called Sounds Good for a quote, for a Home Entertainment System for both the main floor and basement. Luke listened to our list of wants and needs, and provided a few packages, that were flexible to mix and match that fell within our budget and as well giving us the quality we wanted, as the end result. Both Luke and Rob did the install, and were very professional and "clean". OUTSTANDING job. Luke was always there for any further questions I had. It was a pleasure working with them, and I would highly recommend them for their excellent service, and knowledge!

Thanks again! Mary & John

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Bear1234 in Milton
Bear1234 in Milton
1 review Milton, ON
10/10

Home Theatre Equipoment

I have had the pleasure of working with Rob May for a number of years now and his service is always outstanding and his advice always relevant. Thanks very much for your outstanding client service!

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Company Response

Thanks So Much! It is always our pleasure to work with our clients on multiple projects!!

peter in Oakville
peter in Oakville
1 review Oakville, ON
10/10

Home Theatre

I have used Sounds good for many projects at home and work. I have used them to install network cabling, automated blinds, board room A/V and my home theatre and have always been very happy. Recently I upgraded my home theatre receiver and it wasn't quite right so they happily replaced it with another. Now that is what I call great customer service. I am not the type to recommend companies but with Sounds Good I know I can. Rest assured you will have a good customer experience with Sounds Good.

Thanks Guys.

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Company Response

Thanks Peter! It is always a pleasure to work with you. Thanks for putting so much trust in us!

Koheba
Koheba
6 reviews Oakville, ON
10/10

Home automation, sounds and wifi upgrade!!

Our experience with Sounds Good and the entire team, was fantastic from start to finish. We are using them again this spring and highly recommend them.
We had met few outfits before deciding to go with Sounds Good, but Rob's knowledge and honesty made our decision easy and comfortable.
Rob, Luke and Nikki are very knowledgeable and we're extremely patient with our project. The team installed a full camera security system, updated our Wifi system and organized all the cables and wiring in to a server rack, installed sounds systems and speakers in our backyard and coved porch and installed an outdoor TV. Team was very professional and did an awesome job. After sales support has been amazing as well. We look forward to finishing the backyard this spring!!

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Company Response

Thank you so much Koheba for the great review! It was a great pleasure to work with you guys and we look forward to an ongoing work relationship!

Craig
Craig
2 reviews Milton, ON
10/10

Audio equipment purchase and speaker wiring

I am very pleased with the service I received from Rob. He was very accommodating on a number of occasions with short deadlines and helping out with delivery of equipment. Even though this was a small job for him I never felt like a low priority customer as he was quick to respond and eager to help. His prices cannot be beat, even difficult to find second hand equipment for a better price. I would definitely recommend his services to anyone.

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Company Response

Thanks so much Craig. You chose a really nice speaker set-up. I look forward to hearing them in your space once the basement is complete!

miguel.gomes in Oakville
miguel.gomes in Oakville
1 review Oakville, ON
10/10

Quality Service!

Rob and Luke are pros.
Vast product and industry knowledge, easy to work with and they walk you through the entire process to ensure you are comfortable with what's being done.
No pressure sales tactics and the quality of work speaks for itself. They don't cut corners.
They delivered a solution in my home where 2 other vendors stated they could not.
Thanks guys!

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Company Response

Thanks Miguel! Luke and I love helping you guys modify your home!

George Collis from Milton
George Collis from Milton
1 review Milton, ON
10/10

Set up New TV and sound system

This is the second time we have used the sevice's of Sounds Good and in both case's we are very pleased with their workmanship and knowlage. Also very prompt and totally clean up after they are finished.

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Company Response

Thanks George. It is always our pleasure to work with you guys!

Gtown1 in Milton
Gtown1 in Milton
1 review Halton Hills, ON
3/10

Poor installation, in spite of high price

We really wanted to like this installation, but in the end it was poor. The installer left holes in the walls, very poorly patched with glops of filler. The light automation never worked correctly. He was slow to ever return emails about troubleshooting and then told us that he no longer supports the product we installed and we would have to find someone new. We've had many contractors in our home for various reasons and this was one of the poorest experiences. We paid the bill 100% and on time. I would not recommend this company.

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Company Response

This job took place September 09, 2013. In the dining room we were asked by the customer to turn a 2 gang wall plate into a single wall pate for a music keypad. We did so and put a glob of drywall compound in the empty space so that the professional painter who was working in the house would have a starting point for fixing the hole. This was explained to the client as we are not dry wall repairers. The glob of mud we put in the hole was a favour to speed up the repair by professionals. As with any automation system there are some kinks to work out. Over the course of the next year we tried to coordinate times to go and modify the programming to suit the clients needs. Their busy schedule made this very difficult. They would request service calls with short notice and were not available on the days we had openings. In Dec of 2014 they requested a service call and unfortunately we no longer could service the equipment as the manufacturer would no longer provide us with the software as we had stopped dealing with that manufacturer. I provided the customer with the complete programming file and found them a new company they could work with for support. I am not sure what else we could have done in this situation and we are sorry they feel that they did not receive the best value.

zasanin in Oakville
zasanin in Oakville
2 reviews Vaughan, ON
10/10

home theatre

Rob and Luke,
We have been using your system for a few months now and it would be remiss of me not to write this short note to thank you for all your work. The entire job, from planning through to its completion was done efficiently and effectively. Your desire to meet our needs and complete the task with high standards and quality of workmanship was noticed and appreciated. In addition, you were extremely clean and tidy and there was no evidence of wires or drywall dust when you were done. You were great to work with, extremely personable, professional and knowledgeable.
The system works perfectly. Am not technically inclined and to have something so user friendly with all the programs and media coordinated is truly a testament to the caliber of work you do. And your service standards are also to be commended. When I called for some assistance you followed up immediately and resolved the issue quickly and efficiently over the phone while patiently prompting and directing me to reset the system. Much appreciated.

All in all – a great experience. Best wishes for continued success. Well deserved.

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mike tjandra from Toronto
mike tjandra from Toronto
16 reviews Mississauga, ON
10/10

Home audio and living room surround

Rob from Sounds Good was the only person that helped me design a whole home audio and living room surround sound setup for a new build home. I called other companies who basically ignored me or simply were not interested. He worked with the builders in terms of making sure the pre-wiring and speaker wires were appropriate and properly located.

After the house was ready, Rob and Luke came by and installed all the equipment. They stayed longer than expected to make sure everything was working and troubleshooted issues. They cleaned up after themselves and did not leave anything behind. They explained how to use the equipment and Rob has been excellent about answering post-install questions.

The results have been outstanding. This is my first home audio setup and I am happy. Works like a charm. Sounds amazing. TV and surround sound is just perfect. All equipment, TV boxes, etc disappear into the basement resulting a clean look of just the TV and the ceiling an in-wall speakers.

I would work with Rob and Luke again on future projects and wholeheartedly recommend them to anyone who values quality in setting up their home audio. True professionals.

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Company Response

Mike..You have no idea how much it means to Luke and I when we receive recognition like this. We thoroughly enjoy our work and take pride in the process and results. Working with you was a great experience and we are so happy with the final results!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sounds Good - Home Theatre, Music Systems & Smart Homes

Sounds Good - Home Theatre, Music Systems & Smart Homes offers premium design, Installation and Sales of custom Home Theatre, Music Systems & Smart Homes. Complete Home Theatre systems starting at $6000 Whole Home Music systems starting at $1000 per room. Smart Home systems starting around $10, 000.
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