Canadian Rooter

Formerly Public Plumbing
Drainage Contractors
Mississauga ON L5E 1E1
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Reviews for Canadian Rooter

Average customer rating:
9.8 10 (888 reviews)

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DAN
DAN
2 reviews Etobicoke, ON
10/10

Bathroom Shower valve replacement

We are very happy with the service. We had a broken shower valve; called in the morning and spoke to the after hours service. Canadian Rooter followed up with us right away, and were up front about when the job could be done. They let us know that they were able to come the same day so we very much appreciated that! The guys were knowledgeable and were able to fix it quickly. Would highly recommend them!

Approximate cost of services:
$35,000.00
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Company Response

Thank you Dan for your review, it is most appreciated.

Have an amazing day!

The Canadian Rooter Team

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Ceiling leak

Great service By Naz & team. I would definitely recommend Canadian Rooter. They even advised on another issue and fixed something extra while they were here.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for your review.
We are pleased you liked our service.

Have a wonderful day!
The Canadian Rooter Team

Keith in Toronto
Keith in Toronto
4 reviews North York, ON
10/10

Outstanding Service from Canadian Rooter

I recently enlisted the services of Canadian Rooter Plumbing for a plumbing issue, and I am thrilled to give them a stellar 10-star rating for their exceptional service. From their prompt response to my initial inquiry to the efficient and professional team they sent to handle the job, Canadian Rooter demonstrated top-notch expertise and customer care. They quickly identified and resolved the plumbing issue with quality workmanship, all while maintaining clear and transparent communication throughout the process. I appreciated their fair pricing and the respect they showed for my property by leaving the area clean and tidy. Their dedication to customer satisfaction was evident in their follow-up support, ensuring everything continued to function perfectly. Canadian Rooter Plumbing exceeded my expectations in every aspect, and I highly recommend them to anyone in need of reliable and professional plumbing services.

Approximate cost of services:
$895.00
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Company Response

Thank you Keith for your wonderful review !

Dino in Toronto
Dino in Toronto
1 review Old Toronto, ON
10/10

Water main repair

Very solid company. Our property management company using them for many years. If you looking for a quality work with no hustle then it's the place to call. Highly recommend Naz and Andrew. Very knowledgeable and trusted guys.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Dino,
It's a pleasure to work with you guys 🙏🏻

Hugh in Caledon
Hugh in Caledon
1 review Bolton, ON
10/10

Kitchen drain very slow

Called back quickly and after I left a message.
They weren't able to come the first day as I didn't call until after 4:00 and they were fully booked for that day. Andrew came the next day and was able to complete the work in a timely fashion. I would recommend their work for any emergency plumbing needs.

Approximate cost of services:
$500.00
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Company Response

Thank you Hugh🙏🏻. We appreciate you taking your time to write us a review. I look forward to work with you in the future.

Best Regards,
Naz.

Andrew
Andrew
5 reviews Toronto, ON
10/10

Very Impressed with Canadian Rooter

I hired Canadian Rooter for a basement sewage line replacement and back flow valve installation; and I must say I was quite impressed. The team was professional, prompt, and efficient. The first stage - of the assessment, quote and permit application was seamless. Naz in particular handled all of the details and kept me well informed throughout. Of course, the permit approval process with the City took more time than I preferred, but that was of not fault of the team. The second phase and actual work itself was scheduled quickly and completed in a very timely manner. They kept the work space very tidy, such that you wouldn't even have known a massive trench was dug and significant demolition took place. Naz even facilitated the rebate application in the aftermath. Would highly recommend for future projects.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Andrew for writing a review.

We really appreciate you taking the time in describing your positive experience.

We appreciate your business and look forward to working together again in the future.

Best Regards,
The Canadian Rooter Team

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Clearing out roots from main

Got quotes from 3 places and these guys were the most affordable and the only ones willing to give me an approximate cost without first charging me for a camera inspection (I knew what the issue probably was since it has happened before). Terry was professional, friendly, and did a great job explaining what needed to be done. Would hire again.

Approximate cost of services:
$325.00
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Company Response

Thank you for your honest feedback

Peter
Peter
2 reviews Old Toronto, ON
10/10

Replace Lead Water Pipe

My neighbour (semi-detached) and I got our lead pipes replaced at the same time, which Naz at Canadian Rooter was willing to provide a discount on. I got a quote, and my neighbour got a quote from another company. Naz called back right away, came over the next day and always returned my calls within 1/2 an hour. My neighbour waited and waited for his other company, then tried another and eventually got an appointment. Naz's quote was cheaper so we went with him. But it wasn't just price. I was impressed with how easy Naz was to deal with, how he explained everything and just gave me overall confidence. I have a subfloor in my basement and I took responsibility to deal with replacing that myself. On the morning of the job Naz listened to my concerns and we decided to move the dig point to reduce this impact. This involved moving the meter, and extra piping to connect to the old point. In this case, there was no extra charge for my last minute request. He offered to put the new pipe behind the drywall, but it's behind the laundry machines so I declined that. I am thrilled now that the disruption to my laundry room is much easier to address. His team were great; courteous, considerate of our home and left everything as clean and tidy as they found it! Sorry for that big rock you ran into Naz which made the job longer. On time and on budget. Very happy.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Peter for your review. We really appreciate you outlining your situation and concerns. Naz is happy he was able to assist and service you to your satisfaction. We appreciate your business and working with you.

All the best,
The Canadian Rooter Team

Private User
Private User
Private User reviews Mississauga, ON
9/10

Trench Drains Project

We had Canadian Rooter quote and performed a major installation of Trench drains in our shop. They were also able to diagnose and identify problems with our existing underground piping infrastructure. They proposed a solution and were able execute immediately. Their quality of work was excellent, and they were able to complete the job in a timely manner as we were under a significant time constraint. The process of negotiation of prices right down to coordination of work was handled very well. Naz was a pleasure to work with and I will be using them again in the future for any major plumbing or industrial work.

Approximate cost of services:
$200,000.00
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Company Response

Thank you very much for your review. We appreciate you taking the time to write about your experience.

All the best and it was a pleasure working with you.

The Canadian Rooter Team

Christina
Christina
1 review Toronto, ON
10/10

Pipes destroyed by roots

When my laundry tub backed up I thought I was dealing with a simple blockage. I had no idea it was the start of a nightmarish scenario with roots throughout an old clay pipe system that needed to be dug up and replaced. I got lucky that Naz was recommended to me by my neighborhood group because he and his crew are honest, kind and helpful. He patiently talked me through what to expect, dealt with the gas location, explained details to my insurance adjuster, arranged for a post-work inspection and delivered exactly what he promised. The crew were courteous, helpful in moving a lot of heavy items out of the way and cleaned up after themselves. And they were able to fit me in on an emergency basis because I had no plumbing at all, while caring for an elderly parent at home. I cannot recommend them highly enough.

Approximate cost of services:
$40,000.00
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Company Response

Hi Christina,

Thank you for taking the time to write a review. We are always happy to assist and it was a pleasure to work with you!
We appreciate your business and referrals.

Have a wonderful day!

The Canadian Rooter Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Rooter

Canadian Rooter is your local-Canadian-family owned business! Servicing Toronto & the GTA (radius of 80 km) , we specialize in all major UNDERGROUND and minor plumbing and drain projects, basement waterproofing. We offer Exceptional customer service, outstanding work quality and warranty. We offer free estimates with no obligations related to all underground projects. We view all problems as obstacles and will leave you with a piece of mind!

We do All household plumbing service calls by Appointment ONLY

Services we provide:
* Drain Cleaning
* Camera Inspection
* Drain Installation
* Drain Power-flushing
* Home Plumbing Inspection
* Lead Pipe Removal and improve water pressure
* Basement Waterproofing
* Plumbing Installation & repairs
* Bathroom Renovation
*Watermain Break Repairs
* Catch basin cleaning and repairs
* Grease Trap Installation
* Back Water Valve Installation and Rebate process
* Sump Pump and Back up sump pump installation
* Roof Drains
* Heated Floor
* Heated Driveways
* Swimming pool demolition and backfill

Specialize in All underground plumbing, drain & waterproofing repairs.

CATEGORIES
Plumbing, Drain Services, Waterproofing, and Drainage Contractors
SERVICES
Plumbing Installation and repairs. Bathroom & Basement Renovation, Drain cleaning and repairs. Basement Waterproofing
BRANDS
Toto, Kohler, Moem, Delta, Vida, Riobel.
SPECIALITIES
We can ensure your basement drain works properly with no surprises in the future
WEBSITE
https://canadianrooter.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
30 Days with an invoice
PAYMENT METHOD
Check, Cash, Debit, Visa, Mastercard
LICENSES
Municipal Drain Contractor & Municipal Plumbing Contractor, Municipal Builder & Renovator
MEMBERSHIPS
Baeumler Aprooved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Collage of Trades Certificate
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.