I am so impressed with Adel and the team at 416-SO-CLEAN. They picked up my rug on the same day I called, offered an educated opinion on what should be done to clean it, and returned it within the timeframe specified. They moved my furniture to access the rug, and moved it all back perfectly. They were accessible by phone and email, and always replied quickly, even after hours. Moreover, when I called them to ask if they could possibly come back and reposition the rug (no fault of theirs), they were gracious and obliging. I would not hesitate to recommend 416-SO-CLEAN to anyone, and will be using them again in the future. Customer service like this is not easy to come by.
- Approximate cost of services:
- $360.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your very kind words Erin, we appreciate your business and the time you took to write us this wonderful review :-) We're happy to help out our customers whenever we can. All the best, and we look forward to the next time when we can be of service :-) Adel, Kaayla & 416-So-Clean Team