Roof Pro Plus Home Improvements

Roofing
Newmarket ON L3Y 6Z2
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Ward LeGrow from North York
Ward LeGrow from North York
2 reviews Newmarket, ON
10/10

roof replacement

I know something about roofing - having done some repairs and service work myself. When I found a leak in the house and traced it down to poor roof work done previously - I started hunting for a company I could trust to do the job right. I researched Roof Pro + quite a bit before even deciding to get a quote. Frank - the estimator, although busy, showed up on a Saturday morning - exactly when he said he would, was personal - very friendly and explained the whole procedure, right down to the details. He went through the details on the quote and made sure all our questions were answered. We got competitor quotes - although, one was just dropped in our mail box with no explanation and the other just didn't seem to be interested in our job. (one quote was higher, and the one that didn't even meet with us was lower by a couple hundred)... We decided to go with Roof Pro +. The schedule was set, but unfortunately delayed by weather - was rescheduled and true to their word - the day came and the crew was outside our door first thing that morning. Everyone I talked to at the company - including the woman who called to confirm the schedule and preparation, was extremely friendly and upfront - making sure every detail was covered and that we were aware of everything that would happen.
The only thing that marred the whole experience was the re-mounting of the satellite dish - which they said up-front that they couldn't guarantee the aim - right after the roof was done, we got a horrible storm and knocked it out of alignment. I ended up finding out that it wasn't really anchored down to the roof well, and the lag bolts weren't even into the wood. I can't blame them though, as they are not satellite installers. All in all... A very good job and I'm extremely happy with our new roof! Thanks Frank and crew!

Approximate cost of services:
$5,200.00
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