My handyman sent me to Home Depot, Queensway Ave in Etobicoke to purchase an exterior back door for my garage. Not really sure what I was doing, actually didn't have a clue and dreaded this whole experience. I couldn't find anyone in Millwork to assist me when I arrived, but somehow I gratefully got connected up with Stuart who usually works in another department.
I absolutely must write this review as Stuart was so knowledgeable and conscientious in assisting me. He even suggested the Verona line as his own installation at home went so smoothly.
Stuart knew exactly what I needed when I gave him dimensions and we we able to find a less common 32 x 80 out swing exterior door. I knew I was in good hands with Stuart guiding me, then he quickly keyed in my purchase making my life a breeze.
Having worked in Corporate for many years, I recognize efficiency and professionalism when I see it. Stuart took the time and patience to seriously work with me and it didn't take long to finalize my order. Because of his exceptional customer service, I felt fully confident in placing my order with Stuart.
There aren't enough thanks or enough stars to rate this brilliant kind of customer store experience. Stuart deserves the highest recognition for his incredible efforts, helping me every step of the way. My deepest appreciation to Stuart for his "beyond belief" dedicated customer service approach which certainly doesn't come along often enough and can be a rare commodity indeed!
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