Royal Basements Inc.

I hired Royal Basements Inc. to complete my basement after comparing 3 different vendors. The bid was not the cheapest but was the only one which included a diagram of how my basement would look including overall shape, potlight placement and room layout. Based on a strong gut feel, I decided to proceed with Rene and his crew.

Upon review of the contract including all aspects of materials, adherence to code and payment schedule, I proceeded with a deposit inwhich I felt very comfortable giving.

Rene's crew came onsite almost every day at 8:00 a.m., working till 5:00 p.m., sometimes longer and in some cases even worked Saturdays and long weekends (which was convenient for us as we were happy to get the work done faster). I found Rene and his crew had a very strong work ethic and had great attention to detail. I work from home and regularly went down to visit, asking alot of questions, all questions were answered in a calm demenour by all staff. I understand doing work and stopping can be difficult however made me feel my voice was heard in consideration of the overall job in which I very much appreciated.

I paid ontime by schedule and monies were never requested before the scheduled date. Rene spent alot of time ensuring the solution fit. In some cases didn't charge for small upgrades for my benefit and satisfaction for the overall job. I know he thought about our job afterhours in personal time (to fix those small nagging items that sometimes up) and I appreciate this energy and concern for a job well done.

Rene, Mario, Juan Carlos, George, were all great with my 2 babies (2 year olds) and were always respectful of them and my wife. I felt comfortable with them.

This could have been a Holmes nightmare, glad it was a positive experience. Thanks Again, Les