Professional Roofers.Com

We are pleased with our experience with Professional Roofers team. The installers all worked very hard from the morning until job done. They provided feedback and showed us the top of the roof as some plywood need to be replaced. One of the installer even came back the next day to ensure all is at our satisfaction and cleaned up the mess on our garage door. Unfortunately, even they cleaned up the placed, we were able to find dozen of nails on the ground and saw some scratch on the windows and walls (of the 2nd floor). We have young children so now we are very careful when they play around the house or in the yard. I will still recommend to our neighbors and friends.

This company is skilled all the way through from the quote to the installation. Ariel was polite and courteous. The office went so far as to call me and offer me a sale on the product I picked to upgrade from 30 year shingles to life time. I was impressed with the professionalism of this company and the roof looks good.

We had a very good experience with professional roofers from start to finish. Diego's was the last of several quotes we got for the day and was significantly lower than the rest. He had a lot of documentation that explained what they were going to do and the options available.

Although they weren't able to start until a few weeks later because they were fully booked, they put a tarp over part of the roof to block the source of a leak we had.

The day of the work appointment they arrived on time and got started right away. Temperatures got into the mid-30s with a humidex in the 40s but they didn't stop working. Unfortunately for us a lot of the plywood under the shingles had to replaced so that added substantially to the cost; but again the price they quoted per plywood sheet was a lot than the competition.

Roberto came over the next day and invited me to see their work. This was a very useful exercise and a big plus for me. He didn't rush anything and was fun and personable the whole time. He also discussed the generous non-prorated warranty (that includes labour).

Patrick, out of the 5 roofing companies I called for an estimate, was the ONLY one who accommodated my schedule, and came when I was home (in the early evening after work). He took his time explaining the process, explained several different options and costs, and provided a folder FULL of information, shingle samples, and 'roof buying guide'. He'd answer every time I called, and was happy to answer any question I had. Although I had to wait almost 2 weeks for the job, his crew came on time, and worked hard the entire day despite the 30+ degree heat. If I were to nitpick, the only complaints I have (or my wife has) is that flashing under 1 window is not aesthetically pleasing, they put some of their heavy equipment on the lawn, we had to clean the inside of the house after the removal of the old skylight, and she's still finding shingle and nails in the garden - however, all par course for a 4 layer shingle removal job I suppose. The price was only slightly higher than the other quotes I received, but I paid for the excellent service, and so far worth the investment.

Starting from quoting, I could see Professional Roofers people are very dedicated to their business. They don't necessarily say yes on everything to me, instead, they gave me their professional comments which I can compare with their competitors.
I found their price is competitive and the job well done. During the installation, the weather changed and a thunderstorm passed by quickly. Thier installation people quicky put up the plastic sheets to cover the unfinished portions. They were all wet and soaked but this showed their professionism. After the job is done and before I paid, their manager came to show me everything including taking pictures on the roof which I am not willing to go up. Overall, I am satified with the money which I had spent. By the way, they went a step further helping to repair a few shingles of my neighbour's house.

The service of professional roofers was very sastisfactory, I am happy with thier services. They did a very good job, cleaned up the mess and the work started and finished when they told me it would. I would reccomend this company.

Highly professional installation, started off on a great note from Jorge (sales associate) to the installation team.
I even had bird nest problems causign issues and holes that the team addressed.
I was extremely impressed with the professionalism as well as the inspection.

Thank you very much for a job well done

Although our home is only ten years old, we had experienced leaking in heavy rainstorms. We decided to replace our roof earlier rather than later knowing that the problem would worsen over time. We used HomeStars to find a reputable roofing company and contacts most of the top rated roofers.
Of the ones that called us back, Professional Roofers was the only one that quickly replied and came back with one of the more reasonable estimates.
Jorge was the estimator who came to our home. He was extremely knowledgeable and, because I had done my homework before his visit (and more after his visit to corroborate what he told us, I felt comfortable with all of his advice. He recommended closed valleys as opposed to the open valleys that existed on our roof (the valleys has also been the source of our leaks as there was also no ice/water shield underneath before).

Once we decided to go ahead with the job, Jorge came back that evening (working around our schedule) and we selected our shingles (IKO Lifetime). Work was to begin just a few weeks later.
As scheduled on May 28, the shingles were delivered and Fernando and his team came to work on our roof. And work they did! The weather was incredibly hot and humid and our roof is complex with many peaks and valleys and dormers. Other than some brief breaks for water, they worked none stop from about 8:30am to 7:00pm on the first day. Jorge has said the job would take two days and Fernando and team made sure that it would be finished by the end of the second day. By the later afternoon on day two, the job was complete.
The cleanup was very thorough. Since they completed the work I have only found one nail and a few 1 inch square pieces of shingle.
We have had some very heavy wind-driven rains since (just the type of weather that caused leaking before) and have had no leaks whatsoever.

The 15 Year warranty that Professional Roofers provides also gives us peace of mind for the longer term.

We have already recommended HomeStars to some of our friends and neighbours.

I was impressed with the quality of work from the people at professional roofers, whether it was the sales associate or the crew and even the inspector, everyone acted professionally and knowledgeably. I was particularly impressed with the three layer valley system they installed. I have already recommended this company to people that I know.

I think professionalroofers is a great company, they knew exactly what they were doing, very well informend. The people who installed my roof worked hard and efficently, they didnt cause any problem everything went smoothly and they cleaned up the garbage when they were finished.