Wilson Roofing

Roofing
Servicing Whitby, Oshawa, and Durham Region
Write a Review
Write a Review
Website
HomeStars  >  Roofing in Oshawa  >  Wilson Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Wilson Roofing

Average customer rating:
9.6 10 (110 reviews)

Sort by

Unhappy customer in Oshawa
Unhappy customer in Oshawa
1 review Oshawa, ON
0/10

Terrible

Terrible. Roof was done by Wilson’s 6 years ago. After the wind storm last month we had over 20 shingles blow off our roof. They came to fix it and charged $150. 3 weeks later another windstorm hit and we lost only 5 shingles. The person I spoke to on the phone said it would be free as long as it was in the same spot as 3 weeks prior (which it was). The guys came to fix it today and charged us another $150. After calling to complain, they explained it was indeed a miscommunication and that we do owe $150. A big difference considering I was told it would be free. Not to mention the guy who did the roof today told us our roof is in bad shape (ok- but you guys did it and only 6 years ago). The woman on the phone said sorry- but obviously not sorry enough to offer any happy medium. Do not recommend this company. Money grabbers and not out to make their loyal customers happy!

Was this review helpful?
Company Response

With over 1000 wind damage calls between these 2 unprecedented windstorms, the damage was not a result of the work we did and therefore not under our warranty. Disaster situations like this fall on your home insurance. Also, if you think we make any profit on $150 service calls, you are wrong. By the time we buy the shingles, drive to your house, pay for 2 qualified and trained employees to do the repair, we lose money.

I know this may be difficult for you to accept, but this is reality.

Rob in Oshawa
Rob in Oshawa
1 review Oshawa, ON
10/10

Peace Of Mind

Shawn and The Wilson Roofing Team are the best I've seen. Fast, professional and conscientious, the care about what they do and it shows. They did the roof and eaves at my house and my only regret is they don't do everything that needs to be done.
If you hire them, you'll get outstanding work from an excellent company and peace of mind.
Rob Starr
Oshawa

Was this review helpful?
Company Response

thanks Rob

we really appreciate the review and work

Erinmcc  in Oshawa
Erinmcc in Oshawa
2 reviews Oshawa, ON
10/10

New roof

They were quick to get the materials and return to install. The workwrs were all very pleasant and cleaned up very well after. Love the roof and would go with them if ever I need another roof.

Was this review helpful?
Company Response

thanks so much for the review and the business.

Patricia Bennett from Caledon
Patricia Bennett from Caledon
2 reviews Caledon, ON
10/10

Very Professional Roofing Job Completed!!

I would like to thank Jeff and his team for a excellent roofing job to our home. All the men were amazing very friendly, respectful, courteous and patient with our requests, and had the job done in a day.
The eaves were blown out and wiped down. The cleanup after was spotless.
Jeff I would highly recommend your team to everyone, and you were amazing to work with.
Thx Larry & Patricia

Was this review helpful?
Company Response

I appreciate the review and the business Larry and Patricia. It was a pleasure working with you both also.

Tim in Toronto
Tim in Toronto
1 review Toronto, ON
10/10

Roofing job

Jeff and his crew did great work! Very professional team. Entire roof was completed in less than a day with a thorough clean up. I would highly recommend this company for any roofing job.

Was this review helpful?
Company Response

thanks Tim,
We appreciate your business.
Jeff W

Trev in Oshawa
Trev in Oshawa
1 review Oshawa, ON
10/10

Excellent quick service

Had shingles blowing off my roof, contacted Wilson Roofing and they arrived a week later with literally an army that tarped everything and left without a trace. A few shingles and material fell into our closed pool at the back of the house (which is quite close) and the crew made sure to fish out anything that had fallen in. Job was completed in about 6 hours for a fairly complex roof, one of the workers even brought in the papers for my son’s paper route! Very happy with the service, would definitely recommend!

Was this review helpful?
Company Response

thanks for the review and business Trevor.

Private User
Private User
1 review Oshawa, ON
10/10

Hallowe'en 2017

The crew of Wilson's roofing did an excellent job, despite the cold, gusting winds.
The shingles look great!
They resolved a troublesome downspout issue, redirecting through a valley.
The debris clean up was very thorough.

The company was referred to us by friends (who are happy customers)Going forward, we will refer Wilson's Roofing every chance we get.

Was this review helpful?
Company Response

thanks for your business.
all the best to you

Private User
Private User
1 review Whitby, ON
10/10

Roof Replacement

They replaced my roof a couple of months ago and they were fantastic!
They were patient and helpful when answering all of my questions. They had the job done quickly, the quality was excellent and no mess was left behind.
I would definitely recommend them to anyone needing roof work. Fast, courteous and very reasonable rates.

Was this review helpful?
Company Response

thanks for your review and business.

We appreciate both.

Dale from Whitby
Dale from Whitby
2 reviews Whitby, ON
10/10

very happy

Jeff was great to work with. They completed the job when he promised. His crew was courteous and pleasant to work with. When I returned in the evening the yard was spotless. They even painted the flashings on the front of the house and cleaned my eavestroughs. I recommend Wilson's to anybody

Was this review helpful?
Company Response

Thanks Dale

it was our pleasure to do the work for you

Private User
Private User
1 review Oshawa, ON
10/10

New Rood

Wilson Roofing did a fantastic job on our new roof. They were very friendly and professional. Completed in one day with awesome clean up. I highly recommend the Wilson Roofing team!!!

Was this review helpful?
Company Response

thanks for the review and your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wilson Roofing

Wilson Roofing has been servicing home owners in Whitby, Oshawa, and the Durham Region since 1954 and maintains a reputation for customer service and technical expertise. We pride ourselves in residential roofing, re-roofing, shingles, roof repairs, eaves trough, gutter-guard, skylights, sun-tunnels, ice and snow removal, emergency repairs, and inspections

CATEGORIES
Roofing
SERVICES
residential re-roofing, shingles, repairs, eaves trough, gutter-guard, skylights, sun-tunnels, ice and snow removal, emergency repairs, inspections, commercial shingle projects
BRANDS
IKO, B.P, CertainTeed, Malarkey, GAF
WEBSITE
http://www.wilsonsroofing.ca
YEAR ESTABLISHED
1954
NUMBER OF EMPLOYEES
24
PAYMENT METHOD
Visa, Mastercard, Cheque
LICENSES
BP Certified Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.