During some recent renovations it was discovered that I may have some water issues coming from my attic. 3 companies responded to my service request and each came out the next day to investigate. The 2 other companies opened the hatch and looked inside and proceeded to tell me my insulation needed to be topped up (end of story). Richard from FanAttics was the only one who actually went into the attic to see what was going on. It was discovered that there was mould and the insulation was wet and not adequate. From the moment I met Richard it was clear he was knowledgeable and an expert at what he does. As this was a rather urgent situation Richard made sure he and his team came out to fix the situation immediately after the mould problem was addressed. He explained in detail what was going on in my attic and confirmed the water issues I was having (outside the house) was indeed coming from the attic. After removing all of the old insulation, they sealed all of the openings around the pipes and electrical outlets, added new baffles, re-sealed the vapour barrier where needed, sealed the attic hatch then added new clean insulation. The work area was left extremely clean. From start to finish my experience with FanAttics was extraordinary thanks to Richard. I highly recommend them. Thank you Richard and team.
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- Company Response
Hey Susan! Thank you so much for the wonderful review! We appreciate you seeing the value in our professional approach. We're not out here trying to just mitigate problems; we eliminate them entirely! Thanks again for kindness and your business!