Swat Wildlife and Insulation

Derick called before coming, arrived right on time, asked about our situation (daily noise emanating from within our wall under a defunct chimney), he climbed up onto our roof and into the chimney, reported on what he saw (what appeared to be a ledge within the chimney, as well as some droppings on the roof). He explained and showed me the cap that he would construct to mount onto the chimney as well as how the one-way door would work. To prevent our unwanted house guest from simply moving from the first chimney to our second, he put caps on both. Derick climbed up, harnessed in, and capped both chimneys including a one-way door on one all within an hour. I could see him adjusting the fit carefully and testing both caps to make sure they were on securely before he climbed down. He was warm, friendly, professional; as well as patient with his explanation and clear about what services are included, e.g., warranty, subsequent removal of the one-way door. I've already shared his card with our neighbour.