Since being introduced to the Home Stars by a friend six months ago I now use this website exclusively when looking for any service or installation. My satisfaction in each of the companies that I have contracted is in first looking for companies with good references and then references that repeatedly mention the same staff member/members that in appreciation gave them that all important personal service. Where the company is located is not important, how satisfied they have left their customers is my biggest concern.
My old automatic garage door broke over the weekend - the roller on one side had snapped off. I was concerned that although it looked like a relatively simple fix that I would be faced with companies trying to sell me a complete new garage door system.
I noticed that reviews of MARKHAM GARAGE DOORS spoke of no sales pressure to replace an old door system, instead that they were very professional in educating the home owner about the different aspects of their present door. I placed a call Monday morning which was answered by Kevin, who dispatched Brandon to my house in less than an hour! Although they didn't have parts for my old door Brandon said he could fix it instead by installing one of their nylon rollers from their new door systems. That being the case, I had him also replace the old roller on the other side, while he was at it.
After replacing the broken bracket, installing two new nylon rollers Brandon & Ryan made some final adjustments to ensure the door was aligned perfectly. For $69.00 labour, and a couple of $6.00 rollers, my old door was back in service!
I did ask Brandon before he left how much a new door system would cost (which I will eventually want to do), but whether it is for a new system, or repairs to my existing system it will be MARKHAM GARAGE DOORS that I call.
I was extremely pleased with the service I received and would highly recommend them to all of my friends.