Quick review that is long overdue.
We moved into our new condo back in August and had some renovations completed in the bathrooms. Unfortunately, the plug in the bathtub was broken during the renovations, resulting in a small cloth going down the drain, getting lodged in the pipes and causing a clog.
Phoned JJ's Custom Plumbing the next day. Spoke with Justin, he was super friendly and helpful on the phone, and even re-arranged his schedule to come by the next morning and help us out.
Justin arrived on time, again super friendly, and removed the clog in a matter of minutes. He also helped us out at the same time by fixing up one of the fixtures that had been left unfinished by the previous contractor. This extra touch was unexpected and very appreciated.
Overall, our experience with Justin was a great one, especially given our bad experiences with some of the previous contractors during our renovations.
We wouldn't hesitate to call Justin again in the future or recommend him to a friend. He has great customer service!
Thank you again Justin!
- Approximate cost of services:
- $200.00
- Company Response
Thank you Frank for taking time to write a review for us, we really appreciate it. We never would want to leave a job unfinished and unfortunately you will run into those contractors that do. Our policy is that we don’t leave a job until everyone is happy with the work that is done. It means a lot to us that you would recommend us to your friends. Thanks again for the great review Frank.