Tiltco / Windoworld - Newmarket

Windows & Doors Installation & Service
1200 Stellar Drive Newmarket ON L3Y
Write a Review
Write a Review
HomeStars  >  Windows & Doors Installation & Service in East Gwillimbury  >  Tiltco / Windoworld - Newmarket
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

12%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Tiltco / Windoworld - Newmarket

Average customer rating:
0.8 10 (4 reviews)

Sort by

Private User
Private User
1 review Newmarket, ON
1/10

Tiltco WIndows

I had a terrible experience with Tiltco, mostly to do with the management and misleading information the entire process. Ordered my windows in Nov/Dec of 2016. I finally received them after many misleading statements in June of 2017. Then there are the issues that “aren’t the responsibility of Tiltco” caused me to have to re-order a very expensive window, again more misleading statements from Tiltco. Now, Jan 2018 I have a broken window, let’s see how they deal with this? Stay away!

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
1 review Toronto, ON
0/10

poor management poor service - will be bankrupt soon

this company was supposed to provide me with proper high-end doors and windows for my cottage .

Windows leak air and even worse, the owner substituted knock off material handles. I caught him in a fib when the material shipped with the label from a company other than the OEM. I am not the only one to say this.

they do not reply to emails or calls and I DO NOT EVER RECOMMEND TO DEAL WITH TILTCO!

1 of 1 people found this review helpful.
Was this review helpful?
robert seeley from Toronto
robert seeley from Toronto
2 reviews Toronto, ON
1/10

POOR CUSTOMER SERVICE-POOR QUALITY-POOR WORK

This company is terrible with customer service. They seldom respond to emails, neglected to deliver part of our product (screens) and we have been chasing them now for 3 months. They were fast to demand and collect payment and that is the only time they moved quickly. The product itself is flawed also. Mechanisms breaking off, not sliding correctly, gaskets falling off etc. I do NOT recommend this company to anyone. Windows/doors were installed in November. It is March 31 and we still do not have screens in our windows.

2 of 2 people found this review helpful.
Was this review helpful?
Veronika - Waterloo
Veronika - Waterloo
1 review Waterloo, ON

First Review

1/10

Patio Doors

Tiltco (also goes by Windoworld) supplied 2 sets of high end patio doors. Both leaked. We found a workaround solution (caulking inbetween the two welded parts of the frame from the outside). They did not supply 2 handle sets we paid for worth about $300. Over the past year, we sent them many e-mails and made many calls, even sent a registered letter by mail and they still have not provided the handles nor given a refund for them.

3 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.