Next Rain Irrigation Ltd.

Sprinkler Systems
#9 - 141 Commercial Dr Calgary AB T3Z 2A7
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Sprinkler Systems
Next Rain Irrigation Ltd.
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79%

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Reviews by rating (past 12 months)
Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Next Rain Irrigation Ltd.

Average customer rating:
8.7 10 (57 reviews)

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Private User
Private User
Private User reviews Calgary, AB
0/10

No Accountability

We paid for winterizing of our underground sprinkler system. The technician mistakenly left the valves from the main line to the various zones open. When calling to have them fix their mistake, their technician accused me of opening them. They wanted me to pay to winterize it again. And, by the way, the fee for winterizing it a second time would be 78% higher because it's late in the season!

I'll certainly never use this company again.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

This customer turned the WATER back ON to their irrigation system AFTER we had winterized the sprinkler system.

The cost to winterize in November involves, untarping our air compressors, reinstalling the battery, hooking up to a vehicle (truck, not service van) that has winter tires, loading the vehicle with tools and equipment, completing equipment inspections for both air compressor and truck, testing lights, then driving to the customers site, then returning, parking air compressors, disconnecting the battery, retarping the compressor. Time is easily 3 to 4 times more then a regular fall blowout and even at the inflated price are not covering our costs.

Documentation specifically explaining that the water valve to the customers irrigation system MUST remain OFF until around May 1st is left on the customers property, which includes on their water shut off valve, the blowout tap and in an envelop left in their door or mailbox. It is also communicated in the email follow up inspection report, the receipt and confirmation reminder email.

Thank you for your past business.

Jizmar in Edmonton
Jizmar in Edmonton
1 review Edmonton, AB
2/10

Irrigation system check up.

$95.00 for service call ! Then $140.00/hr for any work in addition to the service call! Too steep a price for us. Do good work, but are far over priced.
Like the repairman and when he worked for a different company he had done work on our property previously so he was already knowledgeable about our property. However, this company is too expensive for our Condominium project.

Approximate cost of services:
$289.00
1 of 1 people found this review helpful.
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Company Response

If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.
Red Adair

Doing it OUR way and doing it RIGHT the FIRST time with educated and well trained irrigation service technicians will not only save you lots of time, frustration and energy, but not hit your pocket book long term.

We are professionals with professional level training and experience. Our best friends are the guys that don't know what they are doing, they create more work for us! Please hire them. We can also recommend other irrigation companies, been in business 30+ years, that train their staff in a couple days each spring and let them loose on your property. They will cost you less per hour, it just might take them all day.

Anly
Anly
1 review Calgary, AB
10/10

Sprinkler heads and pipe Repairs

I just changed my irrigation system maintenance to Next Rain this year. I wish I did it earlier. We had broken sprinkler pipes and damaged heads. They did a very good job to fix them. I called them again one week later to adjust one of the head for the water spray. The technician came the next day, adjusted the water spray as I liked and didn’t charge me. I appreciated their quick response, friendly and knowledgeable technicians. I like the text message to tell me the technician is on the way each time. Debra is very friendly and patient on the phone to schedule the visit. We definitely will use Next Rain again.

Approximate cost of services:
$800.00
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Kevin
Kevin
1 review Calgary, AB
10/10

Irrigation

I have had Next Rain Irrigation do my wintering and start up for several years.
I have had them come and do service work as well and was very happy with the professionalism from booking to completion.
The work was done in a timely fashion and you can barely tell where the repairs were done.
Thank you Next Rain

Approximate cost of services:
$95.00
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Company Response

Thank you Kevin for the review!

David Layton from Calgary
David Layton from Calgary
2 reviews Calgary, AB
9/10

Irrigation system repairs

My irrigation system needed some repairs, leaks, move and add heads, programming, activate rain sensor. Geordie is knowledgeable, thorough and accountable for the work he does. Explains what is causing the issue and what fix is and then does great work.

Thanks Geordie and Next Rain

Approximate cost of services:
$0.00
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Company Response

Thanks David for doing this review.

Geordie is an excellent service technician and a Certified Irrigation Technician by the Irrigation Association.

Good staff are always key to running a successful business.

Thanks again for the business.

Todd
Next Rain Irrigation

CgyDee
CgyDee
1 review Calgary, AB
10/10

Very thorough and knowledgeable

I hired Next Rain Irrigation through the Homestars portal and received a callback within 2 minutes of sending a general request for quote.
The tech was pleasant and knew his stuff, went to work on fixing an immediate leak in a valve then did a very thorough maintenance check on the entire system (as requested), every sprinkler head, and re-programmed the schedule for optimal watering. Some parts were replaced and he showed me all of his areas of concern and gave me other helpful info.
I was very pleased with the entire experience and would recommend them highly.

Approximate cost of services:
$400.00
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Company Response

Thank you CgyDee for the nice review.

We very much appreciate the feedback and comments.

Have a good summer!

Todd

Hatboyca
Hatboyca
2 reviews Calgary, AB
5/10

Got soaked

Had the spring startup and repairs done. The startup was not too comprehensive and the repairs were minor (dig out one head, replace one head, change nozzles, adjust spray), but overall the tech took 2.5 hours to complete. I am not unhappy with the work but I believe the amount charged is excessive (over $500). I requested the bill be reduced and was told that was their best price. I am a previous customer (fall blowout) and was not even offered a loyalty discount. Disappointing.

Approximate cost of services:
$500.00
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Company Response

Hi Mason,

Thanks for your review. Our office put in the job description: NEW HOMEOWNER!

Our service tech Phil was on site and is one of the most experienced service technicians in the City. He doesn't just understand how to fix the parts in irrigation, but understands inside and out the hydraulics of how sprinkler systems work. We regularly get very good reviews from people, such as, "I had 3 other companies here to try to fix it and he fixed in 25 minutes" - we know he is good.

His paper work and notes are also bang on, which allows me to quickly review what he did.

Arrival Time: 11:25am
Departure Time: 1:50pm

- Troubleshot valves, one valve running / was not closing properly
- proceed with spring startup, included system check thru electrically, sprinkler adjustments, leak detection on the valves, sprinklers adjusted, controller setup, mainline pressure tested

- "hacked out root from around head" (used sawzal to cut out root around sprinkler head)
- capped 1 head (dug up and removed and capped one head)
- replaced 1 head (3/4" rotor)
- changed nozzles and adjusted heads for coverage (installed 5 new low volume sprinkler nozzles in front yard to improve coverage)
- installed sprinkler head in back corner on riser, customer didn't like, changed out head to different sprinkler type / nozzle, customer didn't like, changed to other type of nozzle.
- instructed customer on how to use their timer /controller.

Travel to site: 10:52-11:23am
Startup: 11:25 - 11:50am
Repair Labour: 11:50 - 1:50pm
Parts: $91.91

Total Charge: $487.86 + GST

Our office confirmed with me multiple times that you where "very happy with the work" and you paid the bill promptly at the door, for the service technician.

Thanks for your feed and exaggerations. Maybe we can give you a break in the future, but for now, you should use a few other irrigation companies in the next 5 years and see how we compare. We know we are good. :)

Irrigation systems aren't exactly cheap, they need regular maintenance, winter is tough on the systems and having trained educated staff on site make things look very simple. I believe we are fair people, we are hard working and if we screw up, we fix our mistakes.

Where is our mistake Mason?

Thanks
Todd Owner

Murray in Medicine Hat
Murray in Medicine Hat
0 reviews Medicine Hat, AB
10/10

Sprinkler contractor

We have used Todd and Next Rain Irrigation for over 10 years. We always receive excellent service from them. They are very good at reaching out in the spring and the fall for the sprinkler set up and blow outs. Their technicians are friendly, efficient and very competent.

Hi highly recommend Next Rain Irrigation Ltd.

Approximate cost of services:
$260.00
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Company Response

Thank you Murray for using us for your irrigation service and repair for over 10 years! We appreciate the review very much.

We will call you in August to book your sprinkler winterizing / fall blowout.

Have a good summer.

Todd

Next Rain Irrigation Ltd.
Irrigation, Landscape Lighting and Cross Connection Device Testing

CoraMarie in Calgary
CoraMarie in Calgary
1 review Calgary, AB
10/10

Underground Irrigation System

I can always count on the team at Next Rain Irrigation to fully take care of my needs. Thanks to them my lawn is looking great! The gentleman that comes to my home is so knowledgeable, what a gift!

Approximate cost of services:
$100.00
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Company Response

Thank you CoraMarie! Your yard looks awesome, just saw the photos.

Thanks again
Todd

R.W. Bourassa in Calgary
R.W. Bourassa in Calgary
1 review Calgary, AB
10/10

repair to irrigation system

leak found during fall close out. Was repair on spring start up at estimated price within time frame suggested. System has worked fine since. All services have been on time as quoted.

Approximate cost of services:
$400.00
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Company Response

We find a lot of repairs on fall shut downs, most minor repairs take less then 1 hour to fix and then the system is back operating smoothly.

Again thank you for the review.

Todd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Next Rain Irrigation Ltd.

403-613-0552 - Underground Sprinkler Systems Calgary - Irrigation Systems Calgary

Next Rain Irrigation Ltd. services & repairs irrigation systems, tests cross connection devices, starts up and shut downs / winterizes / fall blowout of irrigation systems in the Calgary area. Next Rain works with both residential and commercial customers. We warranty our fall blowouts and take pride in being a reliable organization. Our crews will keep your landscaping looking awesome this year. Oh ya, and we do landscape lighting!

Website: next-rain.com

Next Rain Irrigation Ltd.

Retail/Office/Shop:
Unit 9, 141 Commercial Dr
Calgary, AB

CATEGORIES
Sprinkler Systems
PRODUCTS
Irrigation, Cross Connection Testing, Landscape Lighting Systems
SERVICES
Underground Sprinkler Repair, Irrigation Winterization, Fall Sprinkler Blowouts, System Upgrades, Designs, Residential, Commercial, Back Flow Testing, Certified Cross Connections Control Tester, Parts, Landscape Lighting, Commercial Irrigation
BRANDS
Hunter, Toro, Rain Bird, Irritrol, Orbit, Dura, Spears, KRain, HydroRain, Jane, Lasco, Dawn, Harco, Carson, etc.
SPECIALITIES
Irrigation Service & Repair Cross Connection Testing Sprinkler System Winterizing Fall Irrigation Blowouts Commercial Irrigation Cross Connection Testing and Repair Landscape Lighting
WEBSITE
http://next-rain.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Interac, Cheque, Cash
LICENSES
WCB, Liability Insurance, Business Licenses
MEMBERSHIPS
Irrigation Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Irrigation Contractor, Certified Landscape Irrigation Audit
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year electronics, Winterizing Guarantee if done before first freeze in Fall.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.