Tip Top Trough

We'd had 10 or so loose shingles come off in the storm winds and needed someone to repair them. As it's a 3rd floor roof we reached out on HomeStars.

Tip Top Trough came highly recommended and for good reason. Pierce was very engaging with his customer service, was able to give an approximate cost over the phone and then followed this up soon after with a site inspection and detailed quote.

The work was done very well. Justin arrived on the day and fully explained what was wrong with the roof and how he was going to address it. Then, he not only fixed the roof and cleaned the troughs out, but he also re-secured a loose trough which was compromised. All this without asking - he just took the initiative and did it at no extra charge.

I'd recommend these guys as they did the work very conveniently and with high customer service at a great price.

From quote to completion, Pierce and his team were efficient, detail oriented, cost effective, and most importantly, produced quality work. We needed to have our eaves sealed, a downspout replaced and re-routed, as well as some soffit/ fascia repair.

We purchased and are living in a "fixer upper" home so we are no longer rookies in the quoting process! It can be long, drawn out and somewhat painful. This was not the case with Tip Top Trough. The whole process with their team was prompt, polite, and very, very painless!

Thank you Pierce and team for your care and commitment to your work - and our home!

Pierce answered my email requesting a quote for new eavestroughs the next business day. He came by to make an estimate, and provided us with a quote and suggestions all within a couple days. He is always at the end of the phone when I have questions and concerns, usually after hours. And, when his crew arrived, they were on time, did a beautiful job (including the installation of a rain barrel) and were out before we even returned from work. It has to have been the most simple house transaction we've ever made, and the results are beautiful. And, I don't worry when it rains anymore! Thank you, Tip Top!

It was a pleasure dealing with Pierce. He was prompt. He and his crew worked quickly, but efficiently. He did notice other problems, but did not apply any pressure to deal with them immediately. I will certainly use this company again.

Have used Pierce on more than one occasion. Even sent him to my mom. This guy does it proper. He is punctual and committed, and he strives to build lasting relationships with his clients.

Pierce answers his phone right away, is straight up, knows what he is talking about and delivers exactly what he states. Exactly what you want in a contractor. Highly recommended! Such a relief to find guys like Pierce. Keep up the great work!

On a windy night, we were woken up by a very loud rattling noise. After realizing that the sound was coming from out side, we grabbed flashlights and went to check around the house. Our eaves trough had come loose and was banging against the house. With a baby trying to sleep the noise was unbearable. The following morning we call Tip Top Trough and told them our problem. By that afternoon they had someone on site to repair and re-secure the broken pieces. they also replaced all of the nails holding in our entire trough around the house, to make sure this would not happen again.

The prompt and terrific service was really what we needed to put our minds at ease.

I would recommend them to anyone.

Pierce was a pleasure to deal with. Unlike many high rated professionals on Home Stars (who often are too busy to respond), he quickly responded to my inquiry. He provided a quote and had his crew to my place in next to no time. Once the work was done (I was at work), he called me to talk me through what had been done. I am extremely pleased with the service and would not hesitate to recommend Tip Top Troughs.